Tier 2 Technician

Leidos; Las Cruces (NM); On-site; USD 75,000 - 95,000; Full time

Job summary

A defense technology company is looking for a Tier II Network Technician in Las Cruces, NM. This role requires supporting LAN/WAN devices, resolving incident tickets, and managing network configurations. Candidates must have 10 years of relevant experience (or equivalent education) and a TS/SCI with Poly clearance. Additional qualifications include knowledge of TCP/IP, OSI model, and basic routing fundamentals. The position requires office presence 5 days a week, and no relocation assistance is offered.

Qualifications

• Required clearance: TS/SCI with Poly.
• Knowledge of TCP/IP and OSI model required.
• Working knowledge of basic routing fundamentals essential.

Responsibilities

• Support installation and maintenance of client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Draft and implement standard network change requests.
• Coordinate network operations and maintenance.

Skills

LAN/WAN devices support

Incident ticket resolution

Network configuration management

Cisco IOS knowledge

Layer 2 switching

OSPF, BGP familiarity

Documentation skills (Visio, ServiceNow)

Education

10 years combined experience or relevant degree

Tools

ServiceNow

Visio

Confluence

Job description

Description

The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer data communications systems, providing design specifications, testing and inspections for computer networks; plan and implement upgrades; and analyze and organize corresponding hardware and software combined solutions through network modeling.

Responsibilities

• The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
• May have up to 10% COMSEC responsibilities.

Qualifications

• Required Clearance: TS/SCI with Poly.
• Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS Diploma and 10 years.
• Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
• Working knowledge of basic routing fundamentals.
• Ability to travel 25 percent of the time.
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.
• This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.