Tier 2 Technician

Leidos Inc; Las Cruces (NM); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health and Wellness programs

Paid Leave

Retirement benefits

Job summary

A leading technology company in Las Cruces, NM, is seeking a Tier II Network Technician to support computer data communication systems. This role involves responsibilities such as installing and maintaining LAN/WAN devices, responding to incident tickets, and providing support to senior engineers. Candidates must possess a TS/SCI clearance and have 10 years of relevant experience, plus strong knowledge in TCP/IP and network protocols. The position requires office presence a minimum of 5 days per week.

Qualifications

• 10 years of experience in network technology or a combination of education and experience.
• Must possess TS/SCI clearance with Poly.
• Willingness to travel up to 25% of the time.

Responsibilities

• Support installation and maintenance of client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Provide support to Tier III engineers for project tasks.

Skills

Knowledge of TCP/IP and OSI model

Experience with Cisco IOS

Layer 1 and Layer 2 network experience

Familiarity with Layer 3 protocols

Experience with network configuration management

Education

Doctorate with 3 years experience or equivalent

Master's with 4 years experience

Bachelor's with 6 years experience

Associate's with 8 years experience

High School Diploma with 10 years experience

Tools

Cisco

Juniper

Visio

ServiceNow

Confluence

Job description

Description

The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

Responsibilities

• The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
• Configure and troubleshoot layer 2 switching (VLANs, Port Security, Thin Configs).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
• May have up to 10% COMSEC responsibilities.

Requirements

• Required Clearance: TS/SCI with Poly
• Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS Diploma and 10 years.
• Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
• Working knowledge of basic routing fundamentals.
• Ability to travel 25 percent of the time.
• In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.
• This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process. If you have concerns about legitimacy, contact [e-mail].

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.