Ticketing Representative (Part- Time) - Penn State

Elevate; State College (Centre County); On-site; USD 17,000 - 25,000; Part time

Job summary

Elevate is seeking a Part-time Ticketing Representative to support Penn State Athletics. You’ll assist with ticketing for Football, Volleyball, Wrestling, Hockey, and Basketball, mainly evenings and weekends, with in-office hours Monday–Friday 9:00 AM–4:00 PM.

The role offers hands-on experience in an sports entertainment context within a university setting. The ideal candidate has a Bachelor's degree preferred, plus experience in sports, entertainment, or customer service, and strong

Qualifications

• Bachelor’s degree preferred, but not required.
• Experience in sports, entertainment, or customer service is beneficial.
• Ability to manage multiple tasks during events and office hours.

Responsibilities

• Deliver exceptional customer service at ticket windows/in booths.
• Process ticket sales and exchanges using designated systems.
• Support day-of-game ticketing operations and setup/logistics.
• Collaborate with departments to execute game-day experiences.
• Meet personal and team goals for service and efficiency.
• Perform other duties as assigned.

Skills

Coachable mindset

Strong communication

Team player

Discretion & confidentiality

Multitasking

Attention to detail

Education

Bachelor’s degree preferred

Job description

About Elevate

Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.

About Elevate

Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.

What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.

Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.

Ticketing Representative (part-time) – Penn State – Overview

Elevate is seeking a Part-time Ticketing Representative to support one of the most iconic brands in college sports, Penn State Athletics. This is a unique opportunity to gain hands-on experience working in partnership with an athletic department known for its rich tradition, progressive mindset, and nationally recognized programs.

This role will focus on assisting with both in-office and game-day ticketing operations across a variety of Penn State sports, including Football, Volleyball, Wrestling, Hockey, and Basketball. The majority of events occur during evenings and weekends, while in-office hours are typically Monday through Friday, 9:00 AM – 4:00 PM.

Responsibilities

• Deliver exceptional customer service at ticket windows and booths, assisting fans with ticket purchases, issues, and inquiries.


• Process ticket sales and exchanges accurately using designated ticketing systems.


• Support day-of-game ticketing operations and assist with setup and logistics.


• Collaborate with other departments to help execute game-day experiences and fan engagement initiatives.


• Strive to meet personal and team goals related to service and operational efficiency.


• Perform other duties as assigned.

Qualifications

The following are our target qualifications for this role. Note that reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Bachelor’s degree preferred, but not required.


• Previous experience in sports, entertainment, or customer service environments is beneficial.

Knowledge/ Skills/ Abilities

• Highly coachable with a growth-oriented mindset and adaptability to evolving priorities.


• Strong communication and interpersonal skills; an active listener who can engage with diverse audiences.


• Team player with a strong work ethic, positive attitude, and self-starter mentality.


• Able to maintain discretion and confidentiality when handling sensitive information.


• Proven ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced setting.


• Detail-oriented with analytical thinking and creative problem-solving skills.

Position Details

• Part Time – Non-Exempt

WORKING CONDITIONS

Travel Requirements

• Travel is not required for this role

Physical Demands

• This position requires the ability to lift up to 50 pounds and move around event spaces during attendance at events

Work Environment

• The incumbent primarily works in an office environment, however, is expected to attend events as required for the role

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [e-mail]

We’re proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.