Ticketing Operations Specialist

Gondola; Kansas City (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company benefits

401K

PTO

Job summary

Gondola is seeking a full-time Coordinator - Ticket Operations in Kansas City. You will assist with the daily operations of the Ticket Office, including event creation and ticket sales through Tickets.com. The ideal candidate will possess strong communication skills, a college degree, and preferably ticketing experience. This role is located on-site at Kauffman Stadium and requires the ability to work flexible hours along with being part of the customer service team.

Qualifications

• Prior experience in the ticketing or sports industry is highly desired.
• Capable of working under pressure to meet deadlines for various projects.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Assist with the setup of selling tickets in the Tickets.com system.
• Provide customer support and resolve ticketing issues.
• Sell tickets and help with customer service.

Skills

Strong written and oral communication skills

Organizational skills

Proficiency in Microsoft Office

Education

4-year college degree or equivalent education and experience

Tools

Tickets.com

ProVenue

Job description

Gondola is seeking a full-time Coordinator - Ticket Operations in Kansas City. You will assist with the daily operations of the Ticket Office, including event creation and ticket sales through Tickets.com. The ideal candidate will possess strong communication skills, a college degree, and preferably ticketing experience. This role is located on-site at Kauffman Stadium and requires the ability to work flexible hours along with being part of the customer service team.