Ticketing Cashier & Guest Experience Specialist

medieval-times; Kissimmee (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Medieval Times is seeking CASHIERS to process ticket sales quickly, accurately, and efficiently while delivering outstanding customer service. Staff will also safeguard company assets by reconciling cash tills and balancing the cash drawer at shift end.

Ideal candidates have a High School diploma or equivalent and 1–2 years in cashiering, retail, or customer service. The role requires standing for long periods and working varied hours, including nights and holidays.

Qualifications

• Ability to process information through computer system.
• Ability to count money and make change.
• Ability to deal with unpleasant or discourteous guests on occasion.
• Ability to communicate with Team Members and guests.
• Ability to read, count, and write to accurately complete all documentation.
• Physical ability to stand and/or sit for extended periods.
• Physical ability to lift up to 10 lbs.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Responsibilities

• Receives payment for admission ticket sales.
• Issues receipts, refunds, credits or change due to customers.
• Greet guests and provide a friendly environment with outstanding service.
• Maintain awareness of admission prices, packages, and promotions.
• Resolve customer complaints and communicate requests to management.

Skills

Cash handling

POS systems

Customer service

Communication

Documentation

Stamina

Mobility

Flexible hours

Education

High School diploma or equivalent

Job description

Medieval Times is seeking CASHIERS to process ticket sales quickly, accurately, and efficiently while delivering outstanding customer service. Staff will also safeguard company assets by reconciling cash tills and balancing the cash drawer at shift end.

Ideal candidates have a High School diploma or equivalent and 1–2 years in cashiering, retail, or customer service. The role requires standing for long periods and working varied hours, including nights and holidays.