Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)

Oak View Group; Kingston (RI); On-site; Part time

Job summary

Join a leading company in venue management as a part-time Ticket Seller at the Ryan Center and Boss Ice Arena. You will provide excellent customer service, operate the ticketing system, and assist patrons during events. Ideal for those who enjoy fast-paced environments and have strong communication skills. Flexible hours including nights and weekends are required.

Benefits

401(k) Savings Plan

401(k) matching

Qualifications

• Experience with cash handling and customer service.
• Ability to work independently and in a team.

Responsibilities

• Understand and operate the Paciolan ticketing system.
• Perform transactions efficiently and accurately.
• Communicate positively with patrons.

Skills

Customer Service

Communication

Multitasking

Tools

Paciolan Ticketing System

Microsoft Office

Job description

Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)

Join to apply for the Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena (U of Rhode Island) role at Oak View Group.

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Ticket sellers serve as an information center, understanding and operating the Paciolan ticketing system, and providing excellent customer service to all guests at the Ryan Center and Meade Stadium. They must know and understand each event, its seating charts, and configurations of the Ryan Center.

This role pays an hourly rate of $15.00. Benefits for Part-Time roles include a 401(k) Savings Plan and 401(k) matching.

Applications are accepted on an ongoing basis; there is no application deadline.

The Thomas M. Ryan Center, located on the University of Rhode Island campus in scenic South County, opened in June 2002. It is home to URI Men’s and Women’s Basketball, features the URI football teams' locker room, athletic department offices, training rooms, players' lounges, and a souvenir store. The venue seats 8,000 for basketball and over 6,300 for concerts and community events. The Ryan Center is ADA compliant and draws over 1.4 million visitors within a 40-mile radius.

• Understand and operate the Paciolan ticketing system.
• Familiarize with each event's details (ticket prices, discounts, restrictions, seating types).
• Know and understand seating charts and configurations.
• Perform transactions efficiently and accurately.
• Handle payments and give correct change.
• Communicate positively with patrons.
• Direct patrons to ticket takers as needed.
• Reconcile and record all ticket sales accurately.
• Maintain confidentiality.
• Perform other duties as assigned.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office.
• Excellent communication skills.
• Experience with cash handling and customer service.
• Ability to work independently and in a team.
• Flexible schedule, including nights and weekends; availability during URI breaks is a plus.

At OVG, we value diversity and inclusivity, believing they drive innovation and excellence. We are committed to equal employment opportunity and do not discriminate based on protected classes.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers