Ticket Seller|Part-time| Rupp Arena

Oak View Group; Lexington (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in venue management and hospitality is seeking a Ticket Seller to join their team. This role involves working flexible hours, including weekdays, evenings, and weekends, to provide exceptional service to event attendees. Responsibilities include managing ticket sales, handling payments, and ensuring a smooth experience for guests. Ideal candidates will have strong communication skills, a knack for technology, and a commitment to customer satisfaction. This is a fantastic opportunity to be part of a dynamic environment, contributing to memorable live events.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Comfortable with technology and quick to learn new systems.
• Strong customer service skills and ability to build relationships.

Responsibilities

• Collect ticketing and parking payments accurately.
• Provide excellent customer service and resolve guest questions.

Skills

Customer Service

Technology Proficiency

Microsoft Suites Knowledge

Communication Skills

Relationship Building

Tools

TM Host

Archtics

Handheld Payment Devices

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Ticket Seller is required to work weekdays, evenings, and/or weekends, and holidays, as event schedules vary. Position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; account for all tickets sold and payments received from sales at the end of each shift.

This role will pay an hourly wage of $15.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Collect event ticketing and parking payments.
• Deal courteously and effectively with the general public.
• Accurately account for payments collected and tickets issued.
• Resolve guest questions.
• Research customer accounts.
• Provide feedback to supervisor.

Qualifications

• Knowledge of Microsoft Suites.
• Comfortable with the use of technology and a quick learner.
• Superior Customer Service.
• Ability to initiate and build relationships with customers.
• Ability to work a flexible schedule including days, evenings and weekends.
• Possess high standards of integrity, credibility, and reliability.
• Ability to communicate effectively and clearly with attention to detail.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.