Ticket Seller|Part-time| Rupp Arena

Spectra; Lexington (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in venue management seeks a Ticket Seller for the Central Bank Center in Lexington. The role involves managing ticket sales, providing excellent customer service, and operating ticketing systems. Ideal candidates are tech-savvy, reliable, and flexible with their schedules. Join us to enhance the event experience in a vibrant community.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Excellent customer service skills.
• Comfortable with technology and quick to learn new systems.

Responsibilities

• Collect event ticketing and parking payments.
• Resolve guest questions and concerns.
• Accurately account for all payments and tickets issued.

Skills

Customer Service

Communication

Technology

Tools

Microsoft Office Suite

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Ticket Seller is required to work weekdays, evenings, weekends, and holidays, as event schedules vary. The role involves understanding and operating computerized ticketing systems (TM Host and Archtics) and handheld payment devices; knowing the complete layout and seating chart of each event; dealing knowledgeably and pleasantly with the public; and accounting for all tickets sold and payments received at the end of each shift.

This position offers an hourly wage of $15.00.

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

Evergreen Role: Applications are accepted on an ongoing basis without a deadline.

About the Venue

Central Bank Center

Lexington is a vibrant market seeking a welcoming venue for events. The Lexington Center and Rupp Arena are the heart of downtown Lexington and renowned entertainment venues, hosting top artists and events, including U2, Paul McCartney, Elton John, and others.

Our facilities include over 99,000 sq ft of exhibition space, 24,000 sq ft of meeting and ballroom space, 50,000 sq ft of hospitality space, 10,000 sq ft of flexible space, and over 2,500 parking spaces. The Lexington Opera House adds to our entertainment offerings with Broadway shows, concerts, and local arts.

Our Purpose

We aim to serve our fans, community, and partners through world-class entertainment, sports, and events. We embrace authentic Kentucky values such as hospitality, community, teamwork, and innovation, fostering a positive and inclusive environment for all.

Responsibilities

1. Collect event ticketing and parking payments.
2. Deal courteously and effectively with the public.
3. Accurately account for all payments and tickets issued.
4. Resolve guest questions and concerns.
5. Research customer accounts as needed.
6. Provide feedback to supervisors.

Qualifications

1. Knowledge of Microsoft Office Suite.
2. Comfortable with technology and quick to learn new systems.
3. Excellent customer service skills.
4. Ability to build relationships with customers.
5. Flexible schedule including days, evenings, and weekends.
6. High standards of integrity, credibility, and reliability.
7. Effective and clear communication skills with attention to detail.

At OVG, we value diversity and inclusion, believing they drive innovation and excellence. We are committed to equal employment opportunity and do not discriminate based on protected classes.