Ticket Seller I

ASM Global-AEG Management Louisville LLC.; United States; On-site; USD 15,000 - 18,000; Full time

Job summary

KFC Yum! Center, operated by Legends Global, is seeking staff to assist customers with ticket purchases and provide information about events. The role includes distributing will call and handling ticketing duties at the box office.

Compensation starts at $12/hour and requires friendly, accurate service in a fast-paced venue environment. Candidates should be able to operate basic computer systems, work flexible hours including evenings and weekends, and maintain a high standard of guest

Qualifications

• Must be able to work in a fast-paced environment.
• Demonstrated ability to accurately and efficiently handle cash or payments.
• Must provide excellent customer service.
• Willingness to work flexible hours including evenings, weekends and holidays.
• Basic knowledge of computer programs.

Responsibilities

• Operates Ticketmaster system to assist customers with ticket purchases.
• Accesses and distributes will call for tickets purchased via Ticketmaster and box office will call.
• Answers event-related questions (ticket availability, pricing, seating, schedule).
• Interacts professionally with customers, vendors, and staff.
• Distributes change accurately and balances cash at start/end of shift.

Job description

KFC YUM! CENTER operated by Legends Global is a multi-use entertainment venue in Louisville, Kentucky. The KFC Yum! Center offers a variety of world class events including concerts, family shows, sporting events and other special events, while providing a clean and safe environment and guaranteeing the ideal entertainment guest experience and satisfaction. Legends Global houses offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

Position Summary

Assists customers with ticket purchases, distributes will call, and informs customers of general KFC Yum! Center event information.

Salary: $12/hour

Essential Functions

• Operates Ticketmaster system in order to assist customers with ticket purchases for the KFC Yum! Center in a friendly and professional manner.
• Accesses and distributes will call for tickets purchased via Ticketmaster and all Box Office will call.
• Provides assistance to customers in order to answer event related questions (i.e. ticket availability, ticket pricing, event seat selection, upcoming event schedule).
• Interacts in a professional manner when dealing with various internal and external customers, vendors, and staff.
• Distributes change accurately.
• Balances cash at the beginning and end of each shift to ensure no discrepancies.
• Retains all merchant receipts in order to balance credit card sales at the end of each shift.

Required Qualifications

• Must be able to work in a fast-paced environment
• Demonstrated ability to accurately and efficiently deal with large quantities of cash or payment methods
• Must be able to demonstrate commitment and willingness to provide excellent customer service
• Must be willing to work flexible hours including evenings, weekends and holidays as needed
• Must have knowledge of basic computer programs
• The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

For more information, please contact Human Resources at [phone].

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.