Ticket Sales Representative

University of Texas at San Antonio; San Antonio (TX); On-site; USD 33,000 - 41,000; Full time

Job summary

The University of Texas at San Antonio invites applications for a Ticket Sales Representative. This on-campus role focuses on maximizing ticket sales, revenue, and customer relationships across all ticketed sports and home events.

Responsibilities include selling season tickets, corporate packages, and group plans while maintaining client relationships and meeting sales targets. Requires a high school diploma and 1 year of related experience.

Qualifications

• High School Diploma is required.
• One (1) year of related work experience.
• This position may require the ability to maintain the security and integrity of UT San Antonio systems.

Responsibilities

• Sell season tickets, special events, partial plans, and group packages via phone, in person, and at events.
• Sell corporate packages, mini-plans, singlegames, groups, and promotional offers for all sports.
• Reach out to existing and new customers through calls to stimulate sales.
• Enter data into databases and report sales progress to management.
• Collaborate with marketing and ticket operations to support sales campaigns.

Job description

Ticket Sales Representative

Location: San Antonio, TX

Regular/Temporary: Regular

Job ID: 16353

Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT SanAntonio) is a nationally recognized, top-tier public researchuniversity that unites the power of higher education, biomedicaldiscovery and healthcare within one visionary institution. As thethird-largest research university in Texas and a CarnegieR1-designated institution, UT San Antonio is a model of access andexcellence — advancing knowledge, social mobility and public healthacross South Texas and beyond. UT San Antonio serves approximately42,000 students in 320 academic programs spanning science,engineering, medicine, health, liberal arts, AI, cybersecurity,business, education and more. With 17,000 faculty and staff, UT SanAntonio has also been recognized as a Top Employer in Texas byForbes Magazine. Learn more online, on UT SanAntonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.

Salary Range: Up to $36,890 annualized,commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will beaccepted through 11:59 PM CDT on the listed close date. At thediscretion of the hiring department, this posting may close once asufficient number of qualified applications have been received.

Required Application Materials:

• Resume is required.
• Name and contact information for (3) three professionalreferences is required.
• Cover Letter is preferred.

Job Details

Job Summary

The Ticket Sales Representative is responsiblefor maximizing ticket sales, revenue, customer acquisition, andcustomer relationships across all ticketed sports and homeevents.

Core Responsibilities

1. Responsible for selling season tickets, special events, partialplans, and group packages via phone calls, face-to-faceinteractions, and in-stadium.
2. Responsible for selling corporate packages, mini-plans, singlegames, groups, and promotional offers for all sporting events.
3. Contacts existing and previous clients and reaches out to newpotential leads through cold calling, to stimulate sales.
4. Contacts local businesses and individuals via phone, in-personappointments, and networking events to sell season, corporate,partial, and group ticket plans.
5. Assists during home games by carrying out a range ofresponsibilities related to ticket sales and customer servicesthroughout the event.
6. Maintains relationships to encourage repeat business byproviding excellent customer service.
7. Achieves and exceeds sales goals established bymanagement.
8. Creates opportunities for new business with existing and newcustomers.
9. Delivers exceptional customer service to clients consistentlythroughout the entire season.
10. Enters data into databases and systems and maintains regularcommunication to report individual sales progress.
11. Collaborates with marketing and ticket operations to contributeinsights to sales and messaging calendars, also drafts andproofreads the copy.
12. Assists the Athletics Development team by reaching out tocontacts and offering opportunities for donordonations/fundraising.
13. Performs other duties as assigned.

Required Qualifications

• High School Diploma
• One (1) year of related work experience.
• This position may require the ability to maintain the securityand integrity of UT San Antonio and its infrastructure per TexasEO-GA-48.

Knowledge, Skills, and Abilities

• Knowledge and understanding of policies of the NCAA, AmericanAthletic Conference, and the University of Texas at SanAntonio.
• Ability to recognize and capitalize on opportunities tostrategize on sales with customers.
• Knowledge of building customer relationships.
• Proficient in Microsoft Office Suite.

Working Conditions

• Office environment. Ability to travel to and from meetings,training sessions, or other business-related events. After-hoursand weekend work are required occasionally.

Physical Demands

• Sedentary work; sitting most of the time. Jobs are sedentary ifwalking and standing are required, only occasionally. Exerts up to10 lbs. of force occasionally.

This position will work primarily on campus.Travel and parking expenses are the employee's responsibility.

This position is contingent upon a successful background check.Verification of a valid driver's license and Motor Vehicle Record(MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States bytime of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative actionemployer, it is the policy of The University of Texas at SanAntonio to promote and ensure equal employment opportunity for allindividuals regardless of race, color, religion, sex, genderidentity, sexual orientation, national origin, age, disability orgenetic information, and veteran status. The University iscommitted to the Affi…