Ticket & Product Sales Pro — Mountain Guest Experience

Vail Resorts; Leavenworth (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free ski passes

Employee discounts

401(k) Retirement Plan

Employee Assistance Program

Training and development

Referral Program

Job summary

Vail Resorts in Washington seeks a Ticket and Product Sales Agent to deliver guest service and process sales for Activities, Tickets, Passes, and lessons. You will work in contact centers and resort locations, communicating with guests by phone and email and ensuring accurate processing of products and services.

Starting wage is $20.00/hr with winter seasonal employment 2026/2027. Full-time and part-time hours are available; high-energy team environment, English fluency required, ability to lift

Qualifications

• High School Diploma required.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Work across call centers and resort locations to deliver guest experiences.
• Communicate with guests via phone and email.
• Explain and process resort products and services accurately.
• Perform daily end-of-shift POS and register audits.
• Contribute to a fun, professional team environment.
• Maintain composure in a fast-paced setting.

Skills

Fluent English

Guest service

Communication skills

Education

High School Diploma

Job description

Vail Resorts in Washington seeks a Ticket and Product Sales Agent to deliver guest service and process sales for Activities, Tickets, Passes, and lessons. You will work in contact centers and resort locations, communicating with guests by phone and email and ensuring accurate processing of products and services.

Starting wage is $20.00/hr with winter seasonal employment 2026/2027. Full-time and part-time hours are available; high-energy team environment, English fluency required, ability to lift