Lead Product Sales

Vail Resorts; Crested Butte (CO); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Free passes (employee)

Discounted lift tickets

Ski lessons

Lodging discounts

401(k) Retirement Plan

Training and development

Referral Program

Job summary

Vail Resorts in Colorado is hiring winter seasonal roles for 2026/27, including product sales and guest services. Starting wages are $21.50–$26.88 per hour, with full-time hours available. Benefits include free employee passes, discounted lift tickets, and other discounts, plus training and development.

Requirements: 18+, high school diploma or GED, strong English, and flexibility to work nights, holidays, and weekends.

Qualifications

• High School Diploma or GED required.
• 2+ years in customer service or ticket sales.
• Must be fluent in English and able to work a flexible schedule.

Responsibilities

• Maintain up-to-date knowledge on resort products, policies, and operations.
• Lead daily product sales operations, including opening/closing, scheduling, and supervision.
• Assist with hiring, support, and training of product sales team.
• Monitor teammate performance and provide feedback and recognition.
• Receive and resolve guest questions, comments, and complaints.
• Monitor facilities, equipment, and inventory for sales operations.

Skills

Customer service

Ticket sales

Fluent English

Education

High School Diploma or GED

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Select how often (in days) to receive an alert: Create Alert

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Service isfoundationof everything we stand for at VailResortsand our Product Sales Team Leaders are no exception to creating this experience of a lifetime. Throughfacilitatingthe sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests.

Job Specifications:

• Starting Wage: $21.50/hr - $26.88/hr
• Employment Type:Winter Seasonal 2026/2027
• Shift Type:Full Time hours available
• Minimum Age:At least 18 years of age
• Housing Availability:No

Job Responsibilities:

• Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary
• Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision
• Assistwith hiring, support, and training of product sales team members in daily operations
• Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correctionactionor escalations if necessary
• Receive and assess guest questions, comments and complaints providingtimelyresolutions
• Monitor andmaintainsales facilities, equipment, and inventory
• Other duties as assigned

Job Requirements:

• High School Diploma or GED Equivalent
• 2+ years’ experience in customer service or ticket salesrequired
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
• Ability to work a flexible schedule including nights, holidays, and weekends
• Ability to stand or sit for extended periods of time
• Ability tolift upto 25lbs

The expected pay range is$21.50/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 517945
Reference Date:09/25/2026
Job Code Function:Product Sales & Services