Ticket Host

Studio Movie Grill; Plano (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth potential

Exclusive discounts

Holiday pay

Job summary

A leading dine-in cinema in Plano, Texas, is seeking a Front of House Team Member to provide exceptional service and create unforgettable experiences for Guests. The ideal candidate should be at least 16 years old, possess strong communication skills, and have previous hospitality experience. This role requires the ability to stand for long periods and work flexible hours, including nights and weekends. Join a fun crew that values teamwork and offers growth potential in an exciting work atmosphere.

Qualifications

• Must be at least 16 years old.
• At least 1 year of previous hospitality experience preferred.
• Ability to stand and walk for extended periods (6 to 9 hours).
• Availability to work nights, weekends, and holidays.

Responsibilities

• Provide exceptional service in a safe and clean environment.
• Greet each Guest and process transactions accurately.
• Safeguard cash and maintain security of receipts and tickets.
• Take on additional duties and opportunities as assigned by management.
• Enforce movie rating guidelines politely and professionally.
• Distribute and explain 3D glasses usage when applicable.
• Adhere to safety procedures to maintain a safe workplace.

Skills

Communication in English

Ability to maintain a courteous demeanor

Ability to lift up to 50 lbs

Reliability

Tools

POS system

Job description

At Studio Movie Grill, we’re all about movies and dedicated to making a real impact in the communities we serve. We’ve led the way in in-theater dining, transforming the movie-going experience. As we continue our legacy, we’re seeking adaptable, enthusiastic Team Members who thrive in a fast-paced, hospitality-focused environment. If you’re ready to bring your energy, creativity, and passion to the table, we want you to be part of our team!

As a Front of House Team Member, you’ll provide exceptional service in a clean, safe environment, ensuring Guests have unforgettable experiences. Whether greeting, serving, or maintaining the atmosphere, you’ll help create the memorable moments that keep Guests coming back.

What You’ll Do

• Provide Guests with exceptional service in a safe and clean environment.
• Engage and educate Guests about SMG.
• Greet each Guest, understand their needs, process transactions accurately using the point-of-sale system, provide correct change, and thank them for their business.
• Safeguard all cash, receipts, and tickets to maintain security.
• Enforce movie rating guidelines courteously and professionally.
• Distribute and verify the proper functioning of 3D glasses, ensuring Guests understand how to use them, if applicable.
• Adhere to all safety procedures to maintain a safe work environment for both staff and Guests.
• Take on additional duties and opportunities as assigned by management.

What We’re Looking For

• Must be at least 16 years old.
• At least 1 year of previous hospitality experience is preferred.
• Ability to effectively communicate in English (verbal or written).
• Must maintain a courteous, friendly, and professional demeanor.
• Ability to stand and walk for extended periods (6 to 9 hours).
• Ability to frequently bend, kneel, reach or twist.
• Ability to lift up to 50 lbs.
• Reliable transportation required.
• Adherence to proper work attire standards and personal hygiene.
• Availability to work nights, weekends, and holidays.

Why Join Us?

• Show-Stopping Experience: Be part of an unforgettable dine-in cinema that combines the magic of movies and great food.
• Team Vibes: Work with a fun, supportive crew that makes every shift feel like a blockbuster hit.
• Unique Atmosphere: Enjoy a dynamic work environment where every day brings something new and exciting.
• Discounts: Save on Film, Food and Fun.
• Impactful Moments: Your role is key in making every Guest’s experience unforgettable, from movie start to finish.
• Ongoing Growth: Build your career in the thriving world of dine-in cinema with plenty of room to grow.

Perks

• Competitive pay – that makes your work worth it.
• Work-life balance – Flexible scheduling that fits your life.
• Growth potential – Move up and take your career to the next level.
• Exclusive discounts – Enjoy deals on food, drinks, and tickets.
• Holiday pay – Time and a half on Thanksgiving and Christmas (for eligible Team Members).