Ticket Host

Studio Movie Grill; Simi Valley (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth potential

Exclusive discounts

Holiday pay

Job summary

A leading dine-in cinema in Simi Valley is seeking a Front of House Team Member to provide exceptional service in an engaging and fast-paced environment. The role involves greeting Guests, processing transactions, and ensuring a memorable experience. Ideal candidates should be at least 16 years old, have hospitality experience, and possess a friendly demeanor. Join us for competitive pay, flexible scheduling, and exclusive discounts while being part of an exciting dine-in movie experience.

Qualifications

• At least 16 years old.
• At least 1 year of previous hospitality experience preferred.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Provide exceptional service in a safe and clean environment.
• Greet Guests, process transactions, and ensure satisfaction.
• Enforce movie rating guidelines professionally.

Skills

Effective communication in English

Customer service skills

Ability to lift up to 50 lbs

Friendly and professional demeanor

Job description

At Studio Movie Grill, we’re all about movies and dedicated to making a real impact in the communities we serve. We’ve led the way in in‑the‑theater dining, transforming the movie‑going experience. As we continue our legacy, we’re seeking adaptable, enthusiastic Team Members who thrive in a fast‑paced, hospitality‑focused environment. If you’re ready to bring your energy, creativity, and passion to the table, we want you to be part of our team!

As a Front of House Team Member, you’ll provide exceptional service in a clean, safe environment, ensuring Guests have unforgettable experiences. Whether greeting, serving, or maintaining the atmosphere, you’ll help create the memorable moments that keep Guests coming back.

What You’ll Do:

• Provide Guests with exceptional service in a safe and clean environment.
• Engage and educate Guests about SMG.
• Greet each Guest, understand their needs, process transactions accurately using the point‑of‑sale system, provide correct change, and thank them for their business.
• Safeguard all cash, receipts, and tickets to maintain security.
• Enforce movie rating guidelines courteously and professionally.
• Distribute and verify the proper functioning of 3D glasses, ensuring Guests understand how to use them, if applicable.
• Adhere to all safety procedures to maintain a safe work environment for both staff and Guests.
• Take on additional duties and opportunities as assigned by management.

What We’re Looking For:

• Must be at least 16 years old.
• At least 1 year of previous hospitality experience is preferred.
• Ability to effectively communicate in English (verbal or written).
• Must maintain a courteous, friendly, and professional demeanor.
• Ability to stand and walk for extended periods (6 to 9 hours).
• Ability to frequently bend, kneel, reach or twist.
• Ability to lift up to 50 lbs.
• Reliable transportation required.
• Adherence to proper work attire standards and personal hygiene.
• Availability to work nights, weekends, and holidays.

Why Join Us?

• Show‑Stopping Experience: Be part of an unforgettable dine‑in cinema that combines the magic of movies and great food.
• Team Vibes: Work with a fun, supportive crew that makes every shift feel like a blockbuster hit.
• Unique Atmosphere: Enjoy a dynamic work environment where every day brings something new and exciting.
• Discounts: Save on Film, Food and Fun.
• Impactful Moments: Your role is key in making every Guest’s experience unforgettable, from movie start to finish.
• Ongoing Growth: Build your career in the thriving world of dine‑in cinema with plenty of room to grow.

Perks:

• Competitive pay – that makes your work worth it.
• Work‑life balance – Flexible scheduling that fits your life.
• Growth potential – Move up and take your career to the next level.
• Exclusive discounts – Enjoy deals on food, drinks, and tickets.
• Holiday pay – Time and a half on Thanksgiving and Christmas (for eligible Team Members).

Compensation

$16.90/hr+.