Ticket Checker, Winter26/27

Schweitzer; Enumclaw (WA); On-site; USD 28,000 - 29,000; Full time

Job summary

Crystal Mountain is seeking a Ticket Checker to audit RFID gates, manage maze setups at lifts, and assist guests with inquiries. This role requires an outgoing, self-motivated team player comfortable with outdoor, variable weather conditions.

Responsibilities include guiding guests, performing crowd control in lift lines, and communicating effectively with supervisors. This is an on-site, early-morning to evening shift in a high-energy mountain environment.

Qualifications

• Excellent guest service skills.
• Outgoing personality and self-motivation are essential.
• Team-oriented approach with the ability to work independently and with others.

Responsibilities

• Audit RFID gates and ensure guests have the correct ticket type or pass.
• Set up mazes at lifts with RFID gates and manage crowd flow.
• Answer guest inquiries and escalate issues to leadership when needed.

Skills

Guest service

Outgoing personality

Team oriented

Communication skills

Tools

RFID scanning system

Windows tablets

Job description

## Ticket Checker, Winter26/27Applylocations: Enumclaw, WAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR133425Seasonal**WORK AND PLAY IN THE MOUNTAINS** **Join our team of big mountain adventurers at the largest ski resort in Washington!** Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.**JUST LIKE THE TREES, WE ARE GROWING!** Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!**BIG PEAKS, BIGGER PERKS**Employee perks:* Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)* + Free Alterra season pass for spouse and dependents 25 & under* 50% off window ticket price at IKON partner resorts* Free access to Alterra Mountain destinations during time off* Free ski-referral letters for employees to use at other mountain resorts during time off* Free friends & family day-ski vouchers (Periodic allotment)* Discounts on Ski & Snowboard Lessons* Discounts on Ski & Snowboard Rentals* Discounts on Gear Tune-Ups* Discounts on Food & Beverage* Discounts at Crystal Mountain Retail shops* Free Crystal branded swag* Pro deals on gear with 100s of brands* Discount Marketplace* Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more* Employee-only Night Skiing events* Employee Housing Available for eligible positions* Accrued paid time off for eligible positions* Group health insurance for eligible positions* 401K benefit and generous match with immediate vesting for all staff members over 18* Opportunities for growth, advancement, and year-round employment**Position Title:** Ticket Checker**Business Unit:**Mountain Operations**Position Reports to:**Lift Operations Manager,Ticket Checking Supervisor**Location:**Crystal Mountain, Washington**Wage Range:**20.00 - 21.50**Ticket Checker is a housing eligible position****RESORT OVERVIEW, CULTURE AND VISION**Crystal Mountain, the Pacific North West’s premier destination for skiers, snowboarders, and summer adventurers. We are part of the Alterra Mountain Company family of resorts. A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirt of the mountains, united by a passion for adventure, and celebrating legendary adventures and enduring memories that mountains bring everyone.**Who we are...****Crystal Mountain’s Mission is to deliver exceptional service and adventures worthy of our extraordinary mountain terrain and beauty.**We appreciate effort but value **performance**We build relationships by acting with **integrity**We communicate & decide through **collaboration**We protect our **environment** to ensure our futureWe have **fun** doing what we do**JOB SUMMARY**Audit the RFID gates, ensure guests have the correct ticket type or pass. Set up mazes at lifts with RFID gates. Perform and manage crowd control in lift lines. Answer guest inquiries and resolve issues when appropriate, while elevating guest problems to the Ticket Checking Lead, Supervisor, or Lift Operations Management.**ESSENTIAL DUTIES** –* Check equipment in/out at beginning and end of shift* Maintain snow conditions in and around mazes* Use RFID scanning systems and Windows based tablets* Set up and take down mazes and maintain maze integrity during work hours* Be available to guide or answer guest questions while elevating larger concerns to a manager, supervisor, or lead* Outgoing personality, self-motivated, independent, and team-oriented person* Conduct crowd control in lift linesThis job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.**KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS, PHYSICAL DEMANDS AND WORKING CONDITIONS*** This position is required to work early mornings, evenings, weekends, holidays, and long hours* Able to lift, carry, or otherwise move a minimum of 30 pounds on an occasional basis* Manual dexterity to operate a computer and other common office equipment on a constant basis* Working outside in various extreme cold, rain, and changing weather conditions for long periods of time* Be able to stand for extended periods of time* Be able to work flexible schedules* Perform repetitive tasks* Actively listen continuously throughout the day* Clear and concise verbal and written communication skills* Excellent guest service skills* Must be self-motivated and able to maximize use of time and resourcesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.