Tic Tac Taco Restaurant General Managers

Tic Tac Taco; Newark (OH); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Tic Tac Taco in Newark, OH is seeking a Restaurant General Manager to lead daily operations, energize the team, and ensure an outstanding guest experience. You will model service standards, manage staffing, and uphold safety and quality across all shifts.

This role emphasizes hands-on leadership, inventory control, and adherence to brand procedures. If you thrive in a fast-paced environment and value growth from within, this is a great place to advance your career while serving our community.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 2+ years of management experience in retail, food service, or customer-facing roles.
• Leadership: motivates teams and leads by example.
• Operational know-how: inventory, scheduling, vendor relations.
• ServeSafe certification required or willingness to obtain.
• Stamina for physical tasks; standing long periods and lifting up to 25 lbs.

Responsibilities

• Interact with guests; respond to questions and complaints.
• Monitor staffing levels; recruit and select employees.
• Train, coach, and evaluate staff; ensure training processes.
• Maintain cleanliness of indoor and outdoor areas.
• Maintain stock levels and inventory integrity.
• Ensure compliance with local, state, and federal regs.
• Ensure guest service and food quality align with brand standards.

Skills

Leadership

Customer service

Team coaching

Communication

Problem solving

Technology literacy

Scheduling

Inventory control

Vendor relations

Stamina

Education

High school diploma

College degree preferred

Tools

POS systems

Scheduling tools

Microsoft Excel

Email

Job description

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Tic Tac Taco Restaurant General Managers

Your Role in Creating a Great Customer Experience

Tic Tac Taco Restaurant Managers are leaders who model excellent service standards, develop their team and expand their own skill sets. As Tic Tac Taco continues to evolve and expand, our Restaurant Managers are dedicated to serving the customer, understanding the day to day business, and motivating the on site personnel.

What You’ll Do

Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner

Monitors staffing levels; recruits and selects employees to talent and job profiles

Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed

Ensure cleanliness of the facility (indoor and outdoor)

Maintain stock levels and inventory integrity

Comply with Local, State, and Federal regulations

Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements

What We’re Looking For

Education – High school diploma or equivalent required; college degree preferred

Experience – 2+ years of management experience in retail, food service, or customer-facing roles

Leadership – A natural coach who motivates teams, builds trust, and leads by example

Operational know-how – Skilled in inventory, scheduling, and vendor relations

Problem-solving mindset – Quick on your feet, calm under pressure, and solution-oriented

Tech comfort – Familiar with POS systems, scheduling tools, and basic software (Word, Excel, Email)

ServeSafe certification – Required or willingness to obtain

Values-driven – Committed to honesty, respect, and creating a store that reflects our community-first mission

Stamina and mobility - physical tasks are part of the role: expect repetitive movements like bending and reaching, standing for long periods, lifting up to 25 lbs, and working in outdoor areas or temperature-controlled spaces like walk-in coolers.

Why Join Us

Career growth – We promote from within and help you build your future

Great benefits – Health, dental, vision insurance and Employer-Paid Life Insurance

Financial security – Weekly pay, 401(k) with company match, and paid time off

Community impact – Be part of a team that’s been trusted for generations

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield Retail complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield Retail’s employees to perform their job duties may result in discipline up to and including discharge.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.