Thrift Store Supervisor

St. Vincent De Paul Green Bay; Green Bay (WI); Sur place; USD 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Vision insurance

Résumé du poste

St. Vincent de Paul Green Bay is hiring a Full Time Thrift Store Team Lead to support store management in operations of the sales floor, donation area and pricing/donations.

Shifts are Tue-Sat 11am–7pm or Wed-Sat 11am–7pm and Sun 11am–6pm, with store hours Mon-Sat 8am–7pm. The role involves leading paid staff and volunteers, opening/closing, training, and ensuring safety and customer service excellence.

Qualifications

• Strong customer service skills are required for a fast-paced retail environment.
• Ability to lead a team and assign tasks to staff and volunteers.
• Proficiency in English, written and verbal.
• Ability to obtain forklift certification.
• Reliable transportation to all Green Bay stores.
• Physical ability to perform essential duties.

Responsabilités

• Work alongside the Thrift Store Team to complete assigned tasks at the point of sale, sales floor, pricing room, and donation dock
• Treat customers, coworkers, and volunteers with dignity and respect in accordance with SVdP-GB mission and values
• Assign daily tasks to team members (paid and volunteer) to carry out operational directives from Store Manager or Assistant Store Manager
• Report to work as scheduled, following SVdP guidelines for calling in absences
• Train new staff and hold all team members accountable to St. Vincent de Paul standards
• Step in as acting manager in the absence of Store Manager or Assistant Manager
• Fill in as needed for absent cashiers, donation, production or retail employees
• Open and close store/loading dock as instructed by Store Management
• Ensure that health, safety, and security rules are followed, documenting any incidents or accidents
• Other duties as assigned by Thrift Store Leadership

Connaissances

Customer service

Retail operations

English communication

Time management

Forklift certification

Team leadership

Independence

Stress management

Flexibility

Transportation

Physical ability

Description du poste

St. Vincent de Paul gives back to the community that we are based in, and you would make a difference in other people's lives just by working here! It's a fun, rewarding, and fast‑paced place to work.

The scheduled shifts are either:Tuesday - Saturday 11a-7p; OR Wed - Saturday 11a-7p and Sunday 11a-6p.

Shifts will correspond with store hours: Monday-Saturday 8am-7pm and Sunday 10am-6pm

We are growing at St Vincent de Paul Green Bay! We have an opening for a Full Time Thrift Store Team Lead. Based on the daily needs and goals for the store, the Team Lead assists store management with the operation of the sales floor, donation area and the pricing/donations department of the thrift store. Our store management leads by example, and Team Leads are required to provide hands‑on assistance in all functions of the store and model expected performance. Team Leads are sometimes responsible for opening or closing the store and occasionally have the opportunity to work at other Green Bay locations when needed. Open availability is required from Team Leads as schedules may occasionally change due to business needs. A mix of opening, closing, and a weekend day shift are common in this position. Team Leads gain valuable experience to develop their skills for future advancement.

Essential Functions:

• Work alongside the Thrift Store Team to complete assigned tasks at the point of sale, salesfloor, pricing room, and donation dock
• Treat customers, coworkers, and volunteers with dignity and respect in accordance with SVdP-GB mission and values
• Assign daily tasks to team members (paid and volunteer) to carry out operational directives given by Store Manager or Assistant Store Manager
• Report to work as scheduled, following SVdP guidelines for calling in any absences
• Train new staff and hold all team members accountable to St. Vincent de Paul standards
• Step in as acting manager in the absence of store Manager or Assistant Manager
• Fill in as needed for absent cashiers, donation, production or retail employees
• Open and close store/loading dock as instructed by Store Management
• Ensure that health, safety, and security rules are followed, documenting any incidents or accidents
• Other duties as assigned by Thrift Store Leadership

Knowledge, Skills and Abilities:

• Skilled in providing effective customer service
• Skilled in retail store operations
• Skilled in communicating effectively in English, in both written and verbal forms
• Skilled in managing one’s own time to meet deadlines
• Ability to be forklift certified
• Ability to communicate and interact effectively with team members, customers and managers
• Ability to plan, assign, and lead the work of others
• Ability to work independently with minimal supervision
• Ability to handle difficult and stressful situations with professional composure
• Ability to work a flexible schedule with changing priorities
• Ability to maintain reliable transportation to work at any of our Green Bay stores
• Physical condition adequate to permit full performance of duties

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 40 per week

• Health insurance
• Paid time off
• Vision insurance