Thrift Store Sales Specialist

Goodwill Industries of Greater New York and Northern New Jersey; Village of Wappingers Falls (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Generous Time off

Health benefits

Retirement matching

Transit benefits

Incentive payments

Tuition reimbursement

Life insurance

Job summary

Goodwill Greater New York and Northern New Jersey (GWNYNJ) is seeking a Thrift Store Sales Specialist to greet customers, assist donors, and maintain a clean, inviting sales floor in Wappinger Falls. This full-time, on-site role offers hourly pay and benefits, with flexibility across hours.

You will promote Goodwill’s Rewards and Round-Up programs, handle transactions, and help resolve customer questions while upholding safety and visual standards in a busy retail setting.

Responsibilities

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop‑off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round‑Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and elevate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.

Position Title

Thrift Store Sales Specialist

Location

Wappinger Falls, NY

Benefit Classification

Hourly

Position Type

Full-Time

About This Role

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

The Awesome Things You’ll Do

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop‑off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round‑Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and elevate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00am to 8:00pm.

Health & Safety Guidelines

This role involves handling pre‑owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

Benefits

• Generous Time off policy to use when you need it after probation period
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits
• Incentives: Incentive payments for achieving performance targets.
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offerings

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [e-mail]. We are happy to assist and ensure you have an equal opportunity to apply.