Thrift Store Sales Specialist

Goodwill Industries of Greater New York and Northern New Jersey; Elmwood Park (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Retirement matching

Transit benefits

Tuition reimbursement

Paid time off

Job summary

Goodwill Greater New York and Northern New Jersey is hiring a Thrift Store Sales Specialist in Elmwood Park, NJ. You'll greet customers, assist donors, and process sales at the register while maintaining visual standards and a clean sales floor.

This full-time, hourly role offers training, benefits, and opportunities to participate in Goodwill's programs. Flexible shifts, Mon-Sun, 7:00am–8:00pm.

Qualifications

• Greet and assist customers to create a positive shopping experience.
• Handle sales transactions quickly and accurately at the register.
• Restock merchandise and maintain visual standards on the floor.

Responsibilities

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with visual standards.
• Promote Goodwill's Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and elevate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.

Skills

Customer service

Cash handling

Stocking merchandise

Sales promotion

Safety compliance

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.

Position Title: Thrift Store Sales Specialist

Location: Elmwood Park New Jersey

Benefit Classification: Hourly

Position Type: Full-Time

About This Role

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

The Awesome Things You’ll Do

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill's visual standards.
• Promote Goodwill's Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and elevate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00am to 8:00pm.

Health & Safety Guidelines

This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

Benefits

• Generous Time off policy to use when you need it after probation period
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits
• Incentives: Incentive payments for achieving performance targets.
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offerings

#IND3

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [e-mail]. We are happy to assist and ensure you have an equal opportunity to apply.