Thrift Store Manager — Mission-Driven Retail Leader

Omaha Kroc; Lawrence (KS); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health coverage

FSA

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

401(k) Match

Professional Development

Job summary

The Salvation Army in Lawrence, KS is seeking a Store Manager to lead daily thrift store operations and staff. You will drive sales, staff development, and a positive customer experience while ensuring adherence to safety and policy standards.

Responsibilities include recruiting and coaching the team, managing schedules and payroll, overseeing donations, merchandising, and inventory flow, and maintaining budget-conscious operations in a mission-focused environment.

Qualifications

• High School Diploma or GED required
• Minimum 2 years supervisory or management experience in retail or related field
• Strong leadership, communication, and organizational skills
• Experience with cash handling, budgeting, and financial accountability
• Ability to motivate and develop employees
• Proficiency with Microsoft Office and retail management systems
• Ability to lift up to 50 pounds
• Ability to stand, walk, bend, and reach during shift

Responsibilities

• Recruit, hire, train, coach, and develop store employees
• Create employee schedules and oversee payroll functions
• Lead employee performance management and accountability
• Foster a positive, mission-focused work environment
• Ensure compliance with company policies and procedures
• Manage all daily store operations
• Achieve sales, revenue, and production goals
• Oversee donation intake, processing, merchandising, and inventory flow
• Maintain an organized, clean, and customer-friendly store
• Monitor appearance and merchandising standards
• Ensure safety, security, and OSHA compliance
• Resolve customer concerns professionally
• Build customer loyalty and engagement
• Create a welcoming shopping environment for all guests
• Manage daily cash handling and deposits
• Monitor expenses and operate within budget
• Maintain reports, records, and operational documentation
• Analyze KPIs and implement improvements

Skills

Leadership

Team development

Cash handling

Scheduling

Communication

Organizational skills

Microsoft Office

Retail management systems

Tools

POS system

Microsoft Office

Retail management systems

Job description

The Salvation Army in Lawrence, KS is seeking a Store Manager to lead daily thrift store operations and staff. You will drive sales, staff development, and a positive customer experience while ensuring adherence to safety and policy standards.

Responsibilities include recruiting and coaching the team, managing schedules and payroll, overseeing donations, merchandising, and inventory flow, and maintaining budget-conscious operations in a mission-focused environment.