Thrift Store Manager - Lead Retail & Community Impact

The Salvation Army USA Central Territory; Lawrence (KS); On-site; USD 20,000 - 29,000; Full time

Job summary

The Salvation Army USA Central Territory in Lawrence, KS seeks a Store Manager to lead our thrift store operations, develop staff, and drive sales while delivering exceptional customer service.

You will oversee daily store operations, manage schedules and payroll, monitor inventory and donations, and ensure safety and compliance, with a mission-driven approach to community impact.

Join a purpose-driven organization focused on growth, advancement, and meaningful work that helps neighbors in need.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of supervisory or management experience in retail, customer service, or related field.
• Strong leadership, communication, and organizational skills.
• Experience with cash handling, budgeting, and financial accountability.
• Ability to motivate and develop employees.
• Proficiency with Microsoft Office and retail management systems.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to stand, walk, bend, and reach throughout the workday.

Responsibilities

• Recruit, hire, train, coach, and develop store employees.
• Create employee schedules and oversee payroll functions.
• Lead employee performance management and accountability.
• Foster a positive, mission-focused work environment.
• Ensure compliance with company policies and procedures.
• Manage daily store operations and drive sales goals.
• Oversee donation intake, processing, merchandising, and inventory flow.
• Maintain an organized, clean, customer-friendly store.
• Monitor store appearance and merchandising standards.
• Ensure OSHA compliance and safety practices.

Skills

Leadership

Communication

Organizational skills

Motivation and development

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Retail management systems

Job description

The Salvation Army USA Central Territory in Lawrence, KS seeks a Store Manager to lead our thrift store operations, develop staff, and drive sales while delivering exceptional customer service.

You will oversee daily store operations, manage schedules and payroll, monitor inventory and donations, and ensure safety and compliance, with a mission-driven approach to community impact.

Join a purpose-driven organization focused on growth, advancement, and meaningful work that helps neighbors in need.