Thrift Store Manager | Lead Retail & Impact

Grkroccenter; Lawrence (KS); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible Spending Accounts

Paid Time Off

Paid Holidays

403(b) Retirement Plan with Employer-M

Job summary

The Salvation Army is seeking a Store Manager for the Lawrence, KS thrift store. You will lead daily operations, develop staff, drive sales, and ensure an excellent customer experience while upholding the mission of the organization.

This full-time role requires a minimum of two years in retail leadership and a proven ability to manage teams, schedules, and budgets in a fast-paced environment. Eligibility for a comprehensive benefits package will be provided.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of supervisory or management experience in retail, customer service, or related field.
• Strong leadership, communication, and organizational skills.
• Experience with cash handling, budgeting, and financial accountability.
• Ability to motivate and develop employees.
• Proficiency with Microsoft Office and retail management systems.
• Ability to lift, push, and pull up to 50 pounds.
• Ability to stand, walk, bend, and reach during the workday.

Responsibilities

• Recruit, hire, train, coach, and develop store employees.
• Create employee schedules and oversee payroll functions.
• Lead employee performance management and accountability.
• Foster a positive, mission-focused work environment.
• Ensure compliance with company policies and procedures.
• Manage all daily store operations.
• Achieve sales, revenue, and production goals.
• Oversee donation intake, processing, merchandising, and inventory flow.
• Maintain an organized, clean, and customer-friendly store.
• Monitor store appearance and merchandising standards.
• Ensure compliance with safety, security, and OSHA regulations.
• Resolve customer concerns professionally and effectively.
• Build customer loyalty and engagement.
• Create a welcoming shopping environment for all guests.
• Manage daily cash handling and deposits.
• Monitor expenses and operate within budget guidelines.
• Maintain accurate reports, records, and operational documentation.
• Analyze key performance indicators and implement improvements.

Skills

Strong leadership

Communication

Organizational skills

Cash handling

Financial accountability

Motivate employees

Microsoft Office

Retail management systems

Flexible schedule

Team development

Education

High School Diploma or GED

Tools

Point of Sale (POS) System

Payroll software

Microsoft Office Suite

Job description

The Salvation Army is seeking a Store Manager for the Lawrence, KS thrift store. You will lead daily operations, develop staff, drive sales, and ensure an excellent customer experience while upholding the mission of the organization.

This full-time role requires a minimum of two years in retail leadership and a proven ability to manage teams, schedules, and budgets in a fast-paced environment. Eligibility for a comprehensive benefits package will be provided.