Thrift Store Manager - Lead Operations & Volunteers

CATHOLIC CHARITIES OF NORTHEAST KANSAS; Olathe (KS); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Closed on major holidays

Vacation, sick & floating holidays

No Sunday shifts

Company paid life and STD

Full benefits package

Work/life balance

Mission-focused team environment

Bonus potential

Job summary

Catholic Charities of Northeast Kansas, Inc. is seeking a Store Manager to oversee Overland Park and Mission thrift stores, directing operations, staff and volunteers to meet program and revenue goals. You will ensure consistent performance across locations, maintain donations and inventory, and uphold CCNEK values.

The role requires strong retail leadership, financial literacy, and the ability to work with multiple departments to maximize impact in a faith-based, mission-driven environment.

Qualifications

• 2-4 years retail management or thrift store management experience.
• Proficient computer knowledge and experience for monthly financial reports, including payroll processing, basic accounting and cash handling procedures (Word, Outlook, Excel, PowerPoint).
• Associate’s or Bachelor’s degree preferred in business management, or equivalent.
• Must be available Monday through Saturday from 8:00 am to 7:00 pm (store hours 10:00 am to 6:00 pm).
• Must be trained in all areas of store operations to help support other areas of the store as needed.
• Must have a valid driver’s license and pass the pre-employment screening process.
• Ability to multi-task and quickly assess situations to jump into different job roles from accepting and picking up donations, process and pricing donations, merchandising, selling items, operating cash register and excellent customer service.
• Excels at situational leadership with staff, volunteers, donors and customers.

Responsibilities

• Lead thrift store operations across locations.
• Manage donations, inventory, pricing, and merchandising.
• Oversee staff and volunteers; ensure training and performance development.
• Ensure customer service and store appearance meet standards.
• Coordinate with CCNEK departments to align goals.
• Plan and monitor budgets and TurnStyles operations.

Skills

Retail management

Staff management

Volunteer management

Customer service

Cash handling

Payroll processing

Microsoft Office

Leadership

Budgeting

Communication

Education

Business management degree preferred

Tools

Microsoft Office Suite

Excel

Job description

Catholic Charities of Northeast Kansas, Inc. is seeking a Store Manager to oversee Overland Park and Mission thrift stores, directing operations, staff and volunteers to meet program and revenue goals. You will ensure consistent performance across locations, maintain donations and inventory, and uphold CCNEK values.

The role requires strong retail leadership, financial literacy, and the ability to work with multiple departments to maximize impact in a faith-based, mission-driven environment.