Thrift Store Lead: Retail Sales & Operations

tsainternal; St. Louis (MO); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Voluntary life insurance

403(b) retirement savings plan

sick/vacation/discretionary/personal休

paid holidays

Job summary

The Salvation Army Thrift Store in St. Louis, MO is seeking a dedicated Lead Store Sales Associate to support management and run daily retail operations. This part-time role focuses on sales, customer service, and store efficiency, with evenings, weekends, and holidays as scheduled.

You will help manage deposits, uphold opening/closing procedures, and mentor team members while delivering a positive shopping experience and supporting mission-driven programs in the community.

Qualifications

• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English communication

POS system

Payroll basics

Cash handling

Customer service

Education

High School graduate or equivalent

Job description

The Salvation Army Thrift Store in St. Louis, MO is seeking a dedicated Lead Store Sales Associate to support management and run daily retail operations. This part-time role focuses on sales, customer service, and store efficiency, with evenings, weekends, and holidays as scheduled.

You will help manage deposits, uphold opening/closing procedures, and mentor team members while delivering a positive shopping experience and supporting mission-driven programs in the community.