Thrift Store Donation Attendant

Goodwill Industries of Greater New York and Northern New Jersey; Nanuet (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Incentives

Store Discounts 50%

Tuition Reimbursement

Health Insurance

Paid Time Off

Headspace

Referral Bonus

403(b) Match

Job summary

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Donation Attendant in NANUET, NY. You will be the first contact for donors, greet them, assist with unloading donations, and verify donation guidelines while maintaining a clean, safe workspace.

This hands-on role requires physical ability to lift up to 50 pounds, strong customer service skills, and attention to detail as you assess, sort, and price donations.

Qualifications

• Must have strong customer service skills.
• Ability to lift, push, and pull up to 50 pounds.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided)
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Skills

Customer service

Job description

Thrift Store Donation Atten

Goodwill Industries of Greater New York and Northern New Jersey, Inc.

Job Description

THRIFT STORE DONATION ATTENDANT

LOCATION: NANUET, NY

The Role / General Purpose

As a Thrift Store Donation Attendant at Goodwill, you will be the first point of contact for donors, ensuring a smooth and organized donation process. Your role includes receiving, assessing, and sorting donations while maintaining a clean and safe work environment. This hands-on position requires strong customer service skills, attention to detail, and the ability to lift, push, and pull up to 50 pounds. You will play a key role in handling inventory efficiently and ensuring compliance with Goodwill’s policies.

About Goodwill NYNJ

AtGoodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse.

Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community.

Job Responsibilities

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided)
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule Requirements

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 9:00pm.

Health & Safety Guidelines

This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

Benefits

Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week:

• Incentives: Eligible to earn incentives for achieving performance targets.
• Discounts: Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offering
• Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time.Additional generous paid prenatal and parental leav
• Headspace: Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones
• $500 employee referral bonus.
• Retirement Plans: 403(b) with up to 4% employer match after 1 year of service.