Assistant Thrift Store Manager - Nonprofit, Christ-Centered

Freedom House; Greensboro (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Freedom House Thrift in Greensboro, NC is seeking an Assistant Store Manager to support daily operations, staff coordination, and customer service excellence. You will act as manager in the Store Manager’s absence and promote a Christ-centered work environment.

Responsibilities include opening/closing, inventory/price tagging, training volunteers, supervising staff, handling cash procedures, and ensuring a clean, welcoming store that upholds the mission and values of Freedom House.

Qualifications

• Retail or customer service experience; thrift store or nonprofit setting preferred.
• Ability to take initiative and work independently.
• Strong organizational skills and attention to detail.
• Team-oriented with servant-hearted leadership.

Responsibilities

• Assist in opening and closing procedures.
• Maintain a clean, organized, and safe store environment.
• Manage donations intake, sorting, and pricing.
• Direct and support staff and volunteers daily.
• Train new team members and manage the staff schedule.
• Provide excellent customer service and uphold store values.
• Assist donors with drop-offs and issue receipts.
• Resolve customer concerns professionally and kindly.
• Restock and rotate inventory for an appealing sales floor.
• Support cash handling and basic financial reporting.

Skills

Retail customer service

Leadership

Organizational skills

Teamwork

Attention to detail

POS system basics

Tools

POS system

Job description

Freedom House Thrift in Greensboro, NC is seeking an Assistant Store Manager to support daily operations, staff coordination, and customer service excellence. You will act as manager in the Store Manager’s absence and promote a Christ-centered work environment.

Responsibilities include opening/closing, inventory/price tagging, training volunteers, supervising staff, handling cash procedures, and ensuring a clean, welcoming store that upholds the mission and values of Freedom House.