Threat Assessment Investigator

AAA; Costa Mesa (CA); On-site; USD 69,000 - 93,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Pension

Tuition assistance

Floating holidays

PTO for volunteer programs

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises (ACE) seeks a Threat Assessment Investigator to conduct threat assessments and investigations, perform behavior profiling, and recommend mitigation measures to maintain a safe environment for employees and members.

You will analyze security concerns, coordinate with HR and Legal, manage case workloads, monitor travel during crises, and refine analytic tools to align with organizational risk priorities.

Qualifications

• Bachelor’s degree in political science, Criminal Justice, Intelligence, International Relations, Emergency Management, or a related discipline.
• Minimum three years of work experience in a security intelligence capacity.
• Experience in security investigations and case management.
• Familiarity with SB553 (Workplace Violence).
• Strong emergency response and decision-making skills.
• Exceptional proofreading and editing skills with attention to detail.

Responsibilities

• Triage security concerns and investigate potential crimes or threats.
• Conduct independent investigations and collaborate with HR and Legal teams.
• Assess situations quickly and notify appropriate parties, follow incident workflows, and coordinate emergency response.
• Work with the Workplace Violence Committee on threat assessment and behavior analysis.
• Assist in security threat awareness training across the enterprise.
• Monitor travel and events for safety considerations.
• Refine analytic tools and gather security metrics for risk analysis.
• Assist investigations by collecting case information, reviewing sources, and documenting data.

Skills

Interviewing

Investigation

Case management

Report writing

Decision making

Confidentiality

SB553 knowledge

Behavioral assessment

Communication

Education

Bachelor’s degree in political science, Criminal Justice, Intelligence, International Relations, Emergency Management, or related discipline

Job description

Threat Assessment Investigator

The Security Intelligence Specialist at Auto Club Enterprises (ACE) is responsible for conducting threat assessments/investigations, performing behavior profiling, utilizing investigative tools, and recommending threat mitigation measures. You will also assist in the analysis and preparation of intelligence briefings on risks that could impact operations, ensuring a safe environment for employees and members.

Responsibilities to include, but not limited to:

• Triage security concerns generated by employees/members and investigate potential crimes or threats in accordance with SB553. Write articulate reports and maintain a case load.
• Conduct independent investigations and collaborate with Human Resources and Legal teams.
• Assess conditions and situations quickly based on available information, make appropriate notifications, follow incident response workflows, activate and coordinate emergency response procedures, and monitor events through resolution.
• Work closely with the Workplace Violence Committee, providing threat assessment and behavior analysis expertise.
• Assist in conducting security threat awareness training across the enterprise.
• Monitor domestic and international corporate travel and account for travelers during crisis events.
• Monitor company events with a focus on factors impacting executive and employee safety.
• Refine analytic tools to align with department and business interests, gather and define security metrics, remain up to date on current events, and provide input on country risk analysis.
• Assist with investigations into security-related incidents, including gathering case information, conducting background checks, reviewing open-source and social media, evaluating camera footage, and documenting case-related data.

Qualifications

• Bachelor’s degree in political science, Criminal Justice, Intelligence, International Relations, Emergency Management, or a related discipline.
• Minimum three (3) years of work experience in a security intelligence capacity.
• Previous experience in law enforcement is a plus.
• Experience in security investigations and case management.
• Ability to work under pressure and meet tight deadlines.
• Creative, strategic thinker dedicated to quality service.
• Familiarity with SB553 (Workplace Violence).
• Strong emergency response and decision-making skills.
• Exceptional proofreading and editing skills with attention to detail.
• Familiarity with Behavioral Threat Assessment principles.
• Ability to set priorities, take initiative, and exercise sound independent judgment.
• Strong interview and interrogation skills and experience.
• Proficient in collecting and analyzing information.
• Excellent multi-tasking skills and ability to maintain confidentiality during sensitive investigations.
• Strong briefing and communication skills.

The starting pay range for this position is:

$69,300.00 - $92,600.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).