Protective Services Supervisor

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 69,000 - 93,000; Full time

Benefits offered by this job

Medical Insurance

401K Match

Pension vested at 5 years

PTO

Holidays Off

4/10 Schedule

8% Variable Bonus

Job summary

AAA Auto Club Enterprises seeks an experienced Executive Protection Lead to coordinate and execute protective operations for executives and families. You will conduct threat assessments, risk analyses, and investigations, coordinating with intelligence to mitigate risks.

You will develop and enforce EP SOPs, oversee personnel, and lead advance work, route analysis, and drills. Travel domestically and provide close protection at events, ensuring safe transportation and discretion at all times.

Qualifications

• Experience protecting C-suite or senior executives.
• Demonstrates discretion and professionalism near executives and confidential information.
• Ability to perform safe firearms handling and shooting proficiency.
• Ability to operate a motor vehicle safely in varied conditions.
• Experience conducting protective advances and operational planning.
• Proficiency in OSINT methodologies and tools.

Responsibilities

• Lead and coordinate protective operations for executives and families.
• Conduct threat assessments, risk analyses, and investigations; coordinate with intelligence.
• Develop and enforce EP SOPs and protocols; oversee EP personnel.
• Direct advance work including venue assessments and route analysis.
• Review incident reports and security logs; ensure accuracy and compliance.
• Lead drills and scenario-based exercises; update procedures after-action.
• Provide close protection at venues, events, and off-site assignments.
• Drive principals to locations; oversee safe transportation.
• Travel domestically with principals by air or ground.
• Respond to threats or emergencies using defensive tactics as needed.
• Maintain protective equipment and communication devices.

Skills

Executive protection experience

Discretion and professionalism

Firearms handling proficiency

Vehicle operation

Investigations & threat assessment

OSINT methodologies

Report writing

Education

Bachelor’s degree in Criminal Justice or related field

High school diploma or equivalent

Executive protection training (preferred)

Job description

Job Summary

• Lead and coordinate executive protection operations to ensure the consistent delivery of safety and security for executives and their families.
• Conduct and oversee threat assessments, risk analysis, and investigations of potential security threats or suspicious activity; coordinate with intelligence personnel to validate information and implement mitigation measures.
• Develop, implement, and enforce executive protection SOPs and operational protocols; provide oversight of EP personnel and ensure adherence to procedures during travel, events, meetings, and protective operations.
• Direct team efforts in conducting advance work, including venue assessments, transportation route analysis, and activity reviews related to the Principal's movements.
• Review and approve incident reports, operational summaries, and security logs, ensuring documentation is factual, complete, aligned with reporting standards, and providing feedback to improve clarity and accuracy.
• Lead drills, rehearsals, and scenario-based exercises; update procedures based on operational experience, threat changes, and after-action reviews.
• Provide close protection to principal(s) at various venues, events, business meetings, and off-site assignments.
• Drive principal(s) to various locations, ensuring safe and secure transportation operations.
• Travel domestically with principal(s) via air or ground transportation.
• Demonstrate proficiency in the use and maintenance of protective equipment, including vehicles, medical supplies, and communication devices.
• Respond to and mitigate threats or emergencies, engaging defensive tactics as necessary to protect the principal(s).

Duties & Responsibilities

• Operates with a high level of discretion and independence, making critical decisions in real-time.
• Responsible for protecting the principal's safety across various locations and events ensuring security is maintained at all times.
• Regularly interacts with key stakeholders across the organization and outside partners to ensure seamless protective operations

Education

• High school diploma or equivalent required.
• Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, or related field preferred.
• Relevant professional training in executive protection or protective services may substitute for formal education where applicable.

Experience

• Minimum 4 years of professional experience in Executive Protection, corporate security, law enforcement, military protective services, or related protective roles.
• Experience conducting protective advances and operational planning preferred.
• Experience operating within professional or corporate environments preferred.

Knowledge/Skills/Abilities (KSAs)

• Experience supporting C-suite or senior executives.
• Demonstrates exceptional discretion and professionalism while operating in close proximity to executives, senior leadership, and confidential business matters. Safeguards sensitive personal, operational, and corporate information always, maintaining strict confidentiality both on and off duty.
• Ability to successfully demonstrate safe firearms handling and a high shooting proficiency.
• Ability to work with other security professionals within ACE and outside of ACE in addition to working with outside venue managers/employees.
• Ability to make sound decisions.
• Operate a motor vehicle safely in various conditions and locations.
• Conduct investigations related to threats made towards executives.
• Author well‑written investigative reports.
• Work well in a multi-disciplinary team environment that involves other stakeholders.
• Proficient in OSINT methodologies and OSINT tools.

Licenses & Certifications

• Must maintain a valid California driver’s license with an acceptable driving record. Driver’s license must be REAL ID–compliant; candidates without REAL ID compliance must provide a valid U.S. Passport.
• Active state security license (e.g., BSIS Guard Card).
• Exposed Firearms Permit (e.g., BSIS Firearms Permit).
• California Carry Concealed Weapon License and/or HR218/LEOSA credential
• Ability to legally carry a firearm where authorized.
• First Aid/CPR/AED certification
• Executive Protection Training certificate from recognized institution preferred (e.g., ESI, EPI, GDBA, Oatman, Trojan, or LASORSA

Benefits

• Medical Insurance
• 401K Match
• Pension vested at 5 years
• PTO
• Holidays Off
• 4/10 Schedule
• 8% Variable Bonus
• undefined

The starting pay range for this position is: $69,300.00 - $92,600.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).