Third Party Management Oversight Senior Officer

Truist Financial; Charlotte (NC); On-site; USD 135,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Paid holidays

Pension plan

Restricted stock units

Deferred compensation plan

Job summary

Truist is seeking a seasoned professional to lead Third Party Risk Operations, aligning DSMO standards with updated TPRM policies. The role oversees governance for critical third parties, drives standardized reporting, and ensures risk controls across supplier lifecycles.

The position requires extensive risk and vendor management experience, plus project leadership capabilities. In-office collaboration is expected in multiple U.S. locations including Charlotte and Greensboro.

Qualifications

• Bachelor's degree or an equivalent combination of education and work experience.
• Minimum of 10 years financial industry experience, including extensive Third-Party Risk Management and compliance/risk management.
• Comprehensive understanding of principles, practices, theories, and/or methodologies associated with the professional discipline (i.e., risk management, vendor management, etc.).
• A minimum of 3 years of project lead or management experience.
• Ability to manage multiple deliverables and competing priorities for self and team.

Responsibilities

• Defines and directs center-led operating standards and practices designed to foster consistent execution across DSMO teams.
• Align dedicated resources by Division to function as single-point-of-contact for DSMO teams to provide support throughout the supplier management life cycle.
• Develop library of standard reports designed for DSMO teams to optimize management of Division portfolios.
• Develop and provide standard template with views/reporting of the Division portfolio to be used in appropriate risk committee(s).
• Participate in the creation of training and job aids as needed to ensure Division SMO teams possess the requisite knowledge and skills to address each stage of the supplier management lifecycle.

Skills

Excel expertise

Word proficiency

PowerPoint proficiency

Risk management

Vendor management

Education

Bachelor's degree or equivalent

Master's Degree

Tools

Archer

Ariba

Job description

The position is described below

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Third Party Risk Operations Function (TPROF) is responsible for supporting the Third Party Risk Management (TPRM) program by overseeing and managing related activities. This role ensures that TPROF operations align with the latest TPRM program updates, policies, and procedures. The Experienced Third Party Management Oversight Senior Officer defines requirements and oversees Division and Business Unit Centralized Service Management teams to drive standardization. This includes partnering with Business Unit leadership teams to establish effective governance and operational Service Management activities. They are also responsible for developing, defining, and overseeing the implementation of business critical Third Parties. Additional responsibilities may include overseeing the Supplier Risk Procurement Contract Authorization Request (PCAR) process and Lifecycle Deferrals, executing Certification of Insurance reviews, and overseeing risk scoring methodologies. May also perform team leadership or management responsibilities within Third Party Risk Operations Function (TPROF). Work independently, with guidance only needed in complex situations.

LOCATION:

• Charlotte, NC
• Atlanta, GA
• Greensboro, NC
• Richmond, VA
• Winston-Salem, NC
• Orlando, FL

Truist in-office requirement is 5 days per week

No remote or telecommute option

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1. Defines and directs center-led operating standards and practices designed to foster consistent execution across DSMO teams.
• 2. Align dedicated resources by Division to function as single-point-of-contact for DSMO teams to provide support throughout the supplier management life cycle.
• 3. Develop library of standard reports designed for DSMO teams to optimize management of Division portfolios.
• 4. Develop and provide standard template with views/reporting of the Division portfolio to be used in appropriate risk committee(s)
• 5. Participate in the creation of training and job aids as needed to ensure Division SMO teams possess the requisite knowledge and skills to address each stage of the supplier management lifecycle.
• 6. Performs routine monitoring across Division portfolios to prompt remediation of data integrity and general process performance.
• 7. Provide recommended framework for service manager job families / similarity of job grades to be used across the enterprise.
• 8. Define and execute plan to transition Procurement Contract Authorization Request (PCAR) and Purchase Order Authorization (POA) processes to offshore function, including required training.
• 9. Coordinate with Sourcing and TPRM (LOD2) to provide center-led representation of DSMO processes and activities.
• 10. Define, develop, and implement criteria for Business-critical services and associated governance requirements.
• 11. Regularly reviews individuals tagged as Enterprise Corporate Supplier Managers to ensure defined criterion (i.e., experience, stature, grade level) are met.
• 12. Maintains a comprehensive understanding of the services provided by enterprise and business critical/systemic third parties.
• 13. Supports larger, more complex portfolios/categories.
• 14. Advises and educates Service Managers and Business Partners to increase risk awareness and enforce adherence to TPRM Framework requirements.
• 15. Takes a new perspective on existing solutions to solve complex problems. Exercises judgment and critical thinking based on the analysis of multiple sources of information. Recommends best practices.
• 16. Provides guidance and advisement as well as effective challenge, where needed, to Service Managers and Business Owners, and Business Partners as relates to consistent TPRM program adherence and execution.
• 17. Acts as a resource for teammates with less experience.
• 18. Explains and interprets complex, difficult, or sensitive information.
• 19. Works independently and receives guidance only on more complex issues.

QUALIFICATIONS

Required Qualifications:

• 1. Bachelors degree or an equivalent combination of education and work experience.
• 2. Minimum of 10 years financial industry experience, including extensive Third-Party Risk Management and compliance/risk management.
• 3. Comprehensive understanding of principles, practices, theories, and/or methodologies associated with the professional discipline (i.e., risk management, vendor management, etc.).
• 4. A minimum of 3 years of project lead or management experience.
• 5. Ability to manage multiple deliverables and competing priorities for self and team.
• 6. Ability to plan and lead projects with varying degrees of complexity.
• 7. Ability to solve problems in complex situations by analyzing viable solutions using experience, judgment and precedents.
• 8. Ability to influence others to adopt a new perspective and manage interpersonal issues with tact and diplomacy.
• 9. Ability to adapt to change. Remain agile and flexible in interim and longer-time circumstances.
• 10. Ability to effectively communicate, written and verbal, to all levels of the organization.
• 11. Advanced level of expertise with Excel; Moderate level expertise with Word and PowerPoint

Preferred Qualifications:

• 1. Masters Degree
• 2. Team Lead or Management experience 5+ years
• 3. Risk experience within a large financial institution.
• 4. Experience with Archer and/or Ariba applications.
• 5. Extensive knowledge of Word and PowerPoint
• 6. Oversight of Enterprise Critical Third Parties and Business Critical Services

To comply with the Virginia pay transparency statute and for work locations in Virginia only, The annual base salary for this position is $135K-$155K.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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