Therapydia Gresham - Front Office Coordinator (Part Time)

Socket.dev; Gresham (OR); On-site; USD 19,000 - 25,000; Part time

Job summary

Therapydia is seeking a part-time Front Office Coordinator for our outpatient clinic. You will be the initial point of contact for patients and provide administrative support while communicating policies, procedures, and insurance information professionally. Compliance with Medicare and HIPAA policies is required.

duties include daily office tasks, handling patient registrations and co-pays, and ensuring smooth clinic operations with strong customer service and organization skills.

Qualifications

• Must have basic computer skills including Microsoft Office and Outlook.
• High School Diploma or GED required.
• Two years of experience in a medical office or customer service preferred.
• Ability to communicate effectively with a wide variety of people.
• Strong organizational skills with attention to detail.
• Ability to handle multiple tasks in a busy environment.

Responsibilities

• Complete daily general office and administrative duties.
• Oversee insurance co-payments and patient registration, and reconcile daily schedule.
• Provide outstanding customer service to promote a positive patient experience.
• Verify insurance benefits.
• Monitor phone calls and clinic visitors for accurate, timely communication.

Skills

Microsoft Office & Outlook

Education

High School Diploma or GED

Job description

Summary:

Therapydia, an Alliance Physical Therapy Partner, is looking for a part-time Front Office Coordinator to join our team! The Front Office Coordinator is the initial point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies.

Essential Duties and Responsibilities:

• Complete daily general office and administrative duties
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.

Qualifications/Skills:

• Basic computer skills including proficiency with Microsoft Office and Outlook.
• High School Diploma or GED required
• Two years of experience in a medical office, customer service, or other similar business setting preferred.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Physical Demands:

• The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.