Therapy Office Manager

Connect ABA + Therapy; Newark (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Connect ABA + Therapy is seeking an Office Manager to oversee daily operations in a supportive therapy center. The ideal candidate will be organized, detail-oriented, and skilled in customer service, ensuring a positive experience for families and staff. Join a dedicated team in a child-friendly environment with competitive pay based on experience.

Benefits

Competitive pay based on experience

Supportive and dedicated team

Qualifications

• Experience in office management, healthcare, or a therapy-related setting preferred.
• Strong organizational skills and ability to manage multiple tasks efficiently.
• Excellent customer service and communication skills.

Responsibilities

• Oversee the day-to-day operations of the therapy office.
• Provide exceptional customer service to parents, children, and staff.
• Coordinate billing, payments, and insurance-related matters as needed.

Skills

Organizational skills

Customer service

Communication skills

Problem-solving

Education

Experience in office management or healthcare

Job description

About Us

We are a therapy center committed to providing high-quality care in a supportive and welcoming environment. We are looking for a highly organized, detail-oriented Office Manager to oversee daily operations and ensure a positive experience for families and staff.

Responsibilities

• Oversee the day-to-day operations of the therapy office.
• Provide exceptional customer service to parents, children, and staff.
• Answer and manage phone calls, scheduling, and inquiries.
• Maintain accurate records, documents, and appointment schedules.
• Ensure the office remains well-organized and stocked with necessary supplies.
• Assist therapists with administrative tasks and support.
• Coordinate billing, payments, and insurance-related matters as needed.
• Greet and assist families with a professional and friendly demeanor.

Qualifications

• Experience in office management, healthcare, or a therapy-related setting preferred.
• Strong organizational skills and ability to manage multiple tasks efficiently.
• Excellent customer service and communication skills.
• Ability to work well with children and families in a professional setting.
• Proficient in handling phone calls, scheduling, and administrative duties.
• Detail-oriented with strong problem-solving abilities.
• Knowledge of insurance processes and medical billing is a plus.

Why Join Us?

• Be part of a supportive and dedicated team.
• Work in a child-friendly and family-focused environment.
• Competitive pay based on experience.

If you are organized, great with kids, and know how to run an office efficiently, we encourage you to apply! We are a diversity-friendly team.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Individual and Family Services