Therapy Clinic Aide: Patient-Focused Front Desk Support

Ivy Rehab Network; Baldwin (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Ivy Rehab Network in New York is seeking a Therapy Aide to help maintain a safe, clean clinic and support therapy teams across physical, occupational, and speech therapy services.

You will assist front desk activities, answer phones, collect copays, check in patients, and communicate with patients and families, while gaining healthcare exposure in a collaborative, growth-focused environment.

Qualifications

• Work in a fast-paced environment with a positive attitude.
• Exceptional written and verbal communication skills and bedside manner.
• Excellent time management and ability to multitask.
• Proven exceptional customer service and patient care experience.
• Self-motivated with the drive to exceed patient expectations.
• Flexibility to work varied shifts and possible weekends.

Responsibilities

• Maintain safety and cleanliness of clinic and equipment.
• Provide front desk support: answer phones, collect copays, check in patients.
• Communicate with patients and their family members.
• Assist with administrative tasks and scheduling.

Skills

Fast-paced environment

Communication skills

Time management

Customer service

Self-motivated

Flexibility

Education

Student pursuing Exercise Science or related Healthcare

Job description

Ivy Rehab Network in New York is seeking a Therapy Aide to help maintain a safe, clean clinic and support therapy teams across physical, occupational, and speech therapy services.

You will assist front desk activities, answer phones, collect copays, check in patients, and communicate with patients and families, while gaining healthcare exposure in a collaborative, growth-focused environment.