Therapy Aide: Front Desk & Patient Care Support

Ivy Rehab Network; Plainfield (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab Network is seeking a Therapy Aide to help maintain a clean, safe clinic environment and support both patients and front office staff. You will assist with check-ins, copays, and patient communications while contributing to a collaborative care team across physical, occupational, speech therapy and ABA services.

The role emphasizes exceptional patient care, strong communication, and the ability to multitask in a fast-paced setting, with opportunities for growth and a comprehensive

Qualifications

• Ability to work in a fast-paced environment with a positive attitude.
• Exceptional written and verbal communication and bedside manner.
• Outstanding time management and ability to multitask.
• Proven exceptional customer service and patient care experience.
• Self-motivated with the drive to exceed patient expectations.
• Flexibility to work varied shifts and possible weekends.

Responsibilities

• Maintain equipment and keep the clinic clean and safe for patients.
• Assist front office with phones, copays, check-ins, and patient flow.
• Communicate with patients and family members to coordinate care.

Skills

Communication

Time management

Customer service

Bedside manner

Self-motivated

Flexible shifts

Job description

Ivy Rehab Network is seeking a Therapy Aide to help maintain a clean, safe clinic environment and support both patients and front office staff. You will assist with check-ins, copays, and patient communications while contributing to a collaborative care team across physical, occupational, speech therapy and ABA services.

The role emphasizes exceptional patient care, strong communication, and the ability to multitask in a fast-paced setting, with opportunities for growth and a comprehensive