Therapy Aide - Front-Office & Clinic Support

Ivy Rehab Network; Shelby (NC); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Full benefits within first month

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab Network in North Carolina seeks a Therapy Aide to keep the clinic safe and clean, support the front desk, collect copays, check in patients, and communicate with patients and families. This role supports PT/OT/ST/ABA services and offers potential for growth in a collaborative healthcare environment.

The position emphasizes teamwork, compassion, and a patient-centered approach within a reputable rehab network.

Qualifications

• Exceptional written and verbal communication skills.
• Outstanding time management and ability to multi-task.
• Proven exceptional customer service and patient care experience.
• Self-motivated with the drive to exceed patient expectations.
• Flexible to work varied shifts and weekends.

Responsibilities

• Answer phones and assist front office tasks.
• Collect copays and check patients in.
• Communicate with patients and their family members.
• Ensure equipment and clinic safety and cleanliness.
• Support clinicians and overall patient flow.

Skills

Ability to multitask

Strong communication

Customer service

Bedside manner

Positive attitude

Team collaboration

Job description

Ivy Rehab Network in North Carolina seeks a Therapy Aide to keep the clinic safe and clean, support the front desk, collect copays, check in patients, and communicate with patients and families. This role supports PT/OT/ST/ABA services and offers potential for growth in a collaborative healthcare environment.

The position emphasizes teamwork, compassion, and a patient-centered approach within a reputable rehab network.