Therapy Aide: Front-Desk & Patient-Care Support

ivyrehab; Michigan; On-site; USD 17,000 - 25,000; Full time

Job summary

Ivy Health in Comstock Park, MI is seeking a Therapy Aide to help keep the clinic safe and welcoming. You will support front desk tasks, assist with patient check-in, collect copays, answer phones, and coordinate communications with patients and families.

This role is ideal for students pursuing exercise science, physical therapy, occupational therapy, or speech therapy who love healthcare and helping others and want hands-on experience in a busy clinic.

Qualifications

• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Exceptional written and verbal communication skills and bedside manner.
• Outstanding time management and ability to multi-task.
• Proven exceptional customer service and patient care experience.
• Self-motivated with the drive to exceed patient expectations.
• Flexibility to work varied shifts based on clinic needs.
• Eagerness to grow and learn.

Responsibilities

• Support front office tasks such as answering phones, collecting copays, and checking in patients.
• Help maintain a clean, safe clinic environment for patients and staff.
• Communicate with patients and their families to ensure a smooth visit.
• Provide general patient support and assist clinicians as needed.

Skills

Fast-paced environment

Communication skills

Time management

Customer service

Self-motivated

Flexible shifts

Growth mindset

Job description

Ivy Health in Comstock Park, MI is seeking a Therapy Aide to help keep the clinic safe and welcoming. You will support front desk tasks, assist with patient check-in, collect copays, answer phones, and coordinate communications with patients and families.

This role is ideal for students pursuing exercise science, physical therapy, occupational therapy, or speech therapy who love healthcare and helping others and want hands-on experience in a busy clinic.