Therapist

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

The Global Ambassador in Phoenix, AZ, is seeking a highly skilled Massage Therapist to join our wellness team at a 141‑room luxury hotel with five dining concepts and a private spa.

You will provide customized body treatments, listen to guest and member needs, and maintain a serene, professional environment while ensuring exceptional guest experiences.

A valid Arizona massage license, 3+ years of spa experience, and a flexible schedule including weekends are required.

Qualifications

• Valid Arizona Massage Therapy license required.
• 3+ years professional massage experience; spa setting preferred.
• Strong interpersonal and communication skills.
• Excellent time management and reliability.
• Flexible schedule including days, evenings and weekends.

Responsibilities

• Provide customized body treatments for guests and members.
• Promote a serene, professional wellness environment.
• Actively listen and respond to guest and member questions and requests.
• Maintain cleanliness of equipment and spa treatment rooms.
• Restock linens and products; manage supplies.
• Adhere to schedule and appointments; perform consecutive services.

Skills

Massage therapy

Interpersonal communication

Time management

Flexibility

Education

Arizona Massage Therapy License

Job description

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is the newest addition to Author & Edit, a growing collection of hospitality experiences by restaurant innovator, Sam Fox. You can now be a part of The Global Ambassador, a 141-room hotel, complete with five uniquely inspired dining experiences, an exclusive member's club, and a bespoke fitness and wellness center. From the relaxed cafe and bistro and signature dining experience to the luxurious spa level, our guests, locals and members will be treated to a genuine and unrivaled collection of experiences. Join us in the journey of redefining luxury hospitality at a timeless destination.

What You Will Do

• We are seeking a highly skilled and experienced Massage Therapist to join our wellness team.
• Your expertise will contribute to enhancing the overall wellness experience for our guests, members and staff, promoting a serene and professional environment.
• You will be responsible for providing customized body treatment that caters to the needs and preferences of our guests and members.
• Actively listen and respond positively to guest and member questions, concerns, and requests.

• Handle sensitive issues with staff and/or guests with tact, respect, diplomacy, and confidentiality.
• Maintain a clean, organized, and serene environment.
• Passion for wellness and a commitment to providing exceptional guest and member experiences helping them achieve their wellness goals.
• Learn spa treatments and all pertinent product lines.
• Adhere to given schedule and appointments.

• Maintain cleanliness of equipment and spa treatment rooms, restock of linens and products.
• Must possess the ability to perform consecutive services in pre-determined period.
• Demonstrated ability to maintain client modesty, safety, and confidentiality

Qualifications

• Hold a valid Arizona Massage therapy license required
• 3+ years professional massage experience, preferably in a Spa environment
• Strong interpersonal communication skills
• Excellent time management abilities
• Flexible schedule including days, evenings and weekends

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.