Therapeutic Education Manager Rare Hematology , Pacific Northwest

Sanofi Pasteur Inc.; Colorado; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative global healthcare company is seeking a Therapeutic Education Manager to enhance the lives of patients with rare blood disorders. This role involves educating healthcare providers and patients, ensuring seamless access to therapies, and collaborating with cross-functional teams. The ideal candidate will have a strong educational background, excellent communication skills, and a passion for improving patient outcomes. Join a forward-thinking team dedicated to making a real impact in the healthcare landscape and enjoy opportunities for growth and a comprehensive rewards package.

Benefits

Company Car

Health and Wellness Programs

Parental Leave

Career Development Opportunities

Qualifications

• BA/BS degree required; nursing or clinical background preferred.
• 3-5 years of account management and/or patient education experience.

Responsibilities

• Educate healthcare providers and patients about rare blood disorders.
• Collaborate with teams to ensure seamless patient access to therapy.

Skills

Communication Skills

Presentation Skills

Empathetic Listening

Technical Skills

Education

BA/BS Degree

Advanced Degree

Tools

CRM Software

Job description

Job Title:

Therapeutic Education Manager Rare Hematology, Pacific Northwest

Location

Remote, USA - Seattle, Salt Lake City, Sacramento, Denver

About the Job

We are committed to significantly improving the health and lives of people with rare blood disorders around the world through groundbreaking science. We empower people with TTP and ITP to lead better lives and are passionate about supporting our communities and patients.

The Therapeutic Education Manager (TEM) is a key field-based member of the US Rare Blood Disorders Patient Services team. The TEM provides disease and product information and ongoing support, when appropriate, to ITP and aTTP patients.

The TEM establishes and maintains strong working relationships with relevant healthcare provider (HCP) staff to provide education and ensure a seamless experience for patients. He/she is a subject matter expert on disease state, product, administration, and services.

The TEM collaborates with cross-functional team members to facilitate timely and ongoing access to therapy and must ensure full compliance with all corporate, industry policies, legal, and regulatory requirements for all field activities.

We are an innovative global healthcare company committed to transforming lives by addressing immune challenges, rare diseases, blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together to revolutionize treatment, improve products, understand unmet needs, and connect communities. We chase the miracles of science daily to make a real impact on millions of patients worldwide.

Main Responsibilities:

HCP Site Education (40%)

• Educate staff on disease, product, procurement, administration, and support services using approved resources post-prescription and/or shipment.
• Educate healthcare providers to ensure they are well-informed prior to treating prescribed patients.
• Develop and maintain account plans to support ongoing education. Utilize CRM to manage territory and record activities.
• Conduct educational programming with HCP staff using approved resources.

Patient Assistance (20%)

• Ensure the patient is well-educated and does not face unnecessary barriers to therapy.
• Communicate any treatment barriers to the prescriber/office staff.
• Collaborate with field partners to reduce cycle time for prescribed patient starts.
• Work cross-functionally with other field-based teams and case managers to support patient access, enrollment, and adherence to therapy.

Patient Education (40%)

• Engage with ITP and aTTP patients to educate about disease and product using approved resources.
• Conduct branded and unbranded patient education programs (live and virtual) for ITP and aTTP patients.
• Support ongoing adherence to prescribed therapy.
• Identify opportunities to further support the ITP and aTTP communities, including representing Sanofi at local patient events.
• Maintain accurate and timely documentation of patient engagement within the CRM system.

About You

Knowledge, Skills & Competencies:

• Ability to communicate treatment barriers effectively to prescribers and office staff.
• Excellent presentation skills.
• Experience with medical and pharmacy benefit products.
• Empathetic listening skills.
• Language requirements: English required; bilingual Spanish preferred.
• Technical skills to navigate and learn multiple complex platforms.

Qualifications:

• BA/BS degree required; nursing or clinical background preferred; an advanced degree is a plus. The TEM is not a medical professional and must not provide medical advice or care decisions. Patients should always be referred to their healthcare provider.
• Previous commercial and/or clinical experience (hospital or home health) required.
• Experience in Rare Disease, Hematology/Oncology, or Apheresis preferred.
• 3-5 years of account management and/or patient education industry experience preferred.
• Prior product launch experience preferred.
• Ability to meet hospital credentialing requirements.

Job Requirements:

• Ability to travel up to 60% within the territory; additional travel for meetings, training, and programs.
• Occasional weekend and evening work for conferences, events, and business needs.
• Valid driver’s license.

Why Choose Us?

• Bring the miracles of science to life with a supportive, future-focused team.
• Opportunities for growth and career development, locally or internationally.
• Comprehensive rewards package recognizing your contributions.
• Health and wellbeing benefits, including healthcare, wellness programs, and parental leave.

This position is eligible for a company car through the FLEET program. Candidates must complete fleet safety training and maintain an acceptable driving record.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers, committed to a diverse workforce. All qualified applicants will receive consideration regardless of race, color, creed, religion, national origin, age, marital status, sex, gender identity, sexual orientation, disability, veteran status, or other protected characteristics.

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All compensation will be commensurate with experience. Employees may participate in company benefit programs; additional benefits information can be found here.