Themed Park Specialist | Customer Support

Premier Destination Group; Philadelphia (Philadelphia County); À distance; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Remote flexibility

Training support

Growth opportunities

Travel resources

Supportive team

Résumé du poste

Premier Destination Group is seeking a friendly Themed Park Specialist to join our remote hotel booking team. You’ll reach out to prospective clients by phone, email, and social media, qualify leads, and schedule consultations with travel advisors and hotel specialists.

In this fully remote role, you’ll manage outreach, keep accurate records, respond to inquiries, and collaborate with the team to improve lead conversion.

Qualifications

• Excellent communication skills, verbal and written.
• Comfortable speaking with clients via phone or video platforms.
• Highly organized with strong time management.
• Friendly, professional, client-focused demeanor.
• Basic computer proficiency and experience with online calendars or CRM tools.
• Self-motivated and able to work independently in a remote environment.
• Must be 18+ with reliable internet access and a personal computer.
• Interest in travel, hospitality, or customer service is a plus.

Responsabilités

• Reach out to potential clients via phone, email, and social media to introduce hotel booking services.
• Qualify leads and schedule appointments for travel advisors and hotel specialists.
• Maintain accurate records of outreach, client interactions, and appointment status.
• Respond to basic inquiries and direct more detailed questions to the appropriate team member.
• Follow up on previous contacts to ensure continued interest and engagement.
• Collaborate with the team to optimize outreach efforts and improve lead conversion.

Connaissances

Communication skills

Phone/Video calls

Time management

Client-focused

CRM tools

Remote work

Internet access

18+

Travel interest

Outils

CRM software

Description du poste

Job Title

Themed Park Specialist

About US

We take pride in helping travelers simplify the planning process by connecting them with the perfect accommodations. We specialize in hotel and resort bookings, offering personalized service to clients seeking everything from romantic escapes to group getaways. Our team is passionate about making travel stress-free, seamless, and memorable.

Position Overview

We are seeking a friendly, goal-oriented Themed Park Specialist to support our hotel booking team. In this fully remote role, you’ll connect with prospective clients, schedule consultations, and introduce them to our travel planning services. This is a great opportunity for someone who enjoys interacting with people, is comfortable working remotely, and is passionate about the travel industry.

Key Responsibilities

• Reach out to potential clients via phone, email, and social media to introduce our hotel booking services
• Qualify leads and schedule appointments for travel advisors and hotel specialists
• Maintain accurate records of outreach, client interactions, and appointment status
• Respond to basic inquiries and direct more detailed questions to the appropriate team member
• Follow up on previous contacts to ensure continued interest and engagement
• Collaborate with the team to optimize outreach efforts and improve lead conversion

Qualifications

• Excellent communication skills (verbal and written)
• Comfortable speaking with clients via phone or video platforms
• Highly organized with strong time management skills
• Friendly, professional, and client-focused demeanor
• Basic computer proficiency and experience using online calendars or CRM tools
• Self-motivated and able to work independently in a remote environment
• Must be 18 or older with reliable internet access and a personal computer
• Interest in travel, hospitality, or customer service a plus

What We Offer

• Flexible remote schedule
• Comprehensive training and support
• Opportunities for growth into travel planning or sales roles
• Access to travel industry resources and perks
• A supportive and engaging team environment

Work Environment

This role is fully remote and requires strong self-management and communication. Ideal for those who enjoy building connections and supporting a team dedicated to providing exceptional travel service.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.