Theatre Floor Staff — Guest Experience & Concessions

Landmark Theatres; Glenview (KY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free movies

Free popcorn and soda

50% off concessions

Medical and Dental benefits

401(k) retirement with company match

Job summary

Landmark Theatres is seeking friendly Floor Staff to join our onsite team. You will work in Box Office, Concession, Usher, or Kitchen roles as needed, providing a high level of customer service in a dynamic theater environment.

The role requires evening, weekend, and holiday availability; you must be at least 16 or 18 years old, able to lift 50 pounds, and comfortable using a POS system and theater equipment.

Qualifications

• Must be at least 16 or 18 years old.
• Committed to providing exceptional customer service.
• Good verbal communication skills.
• Accurate cash handling and math skills.
• Must be available during peak business hours (Nights, Weekend, and Holidays).
• Ability to work in a fast-paced environment.
• Ability to interact with the public and provide high level of customer service.
• Ability to work independently.
• Ability to lift 50 pounds and stand for a long period of time.
• Ability to comply with attendance and dress code policy.
• Ability to operate various concession and kitchen equipment. Please check with the Theatre Manager for specific types of equipment

Responsibilities

• Box office: greet customers and assist with movie/seat selection.
• Concession: upsell items and process payments using POS.
• Usher: manage auditorium safety and seating for guests.
• Maintain cleanliness in lobbies, auditoriums, restrooms and back of house areas

Skills

Customer service

Verbal communication

Cash handling

Mathematics

Fast-paced environment

Public interaction

Independent work

Physical ability

Attendance & dress code

Concession/kitchen equipment

Tools

POS system

Concession equipment

Kitchen equipment

Job description

Landmark Theatres is seeking friendly Floor Staff to join our onsite team. You will work in Box Office, Concession, Usher, or Kitchen roles as needed, providing a high level of customer service in a dynamic theater environment.

The role requires evening, weekend, and holiday availability; you must be at least 16 or 18 years old, able to lift 50 pounds, and comfortable using a POS system and theater equipment.