Theatre Concession Associate — Event-Driven Guest Service

MSG Entertainment Holdings, LLC; Chicago (IL); Hybrid; USD 41,369,000 - 58,920,000; Part time

Job summary

MSG Entertainment is hiring for a Concession Associate at The Chicago Theatre. This part-time, event-driven role involves selling beverages, food and merchandise, handling cash without a register, and supporting setup and breakdown during events.

You will assist team leads, manage inventory, and adhere to health, safety, and presentation guidelines while delivering friendly service to guests.

Qualifications

• Strong communication with customers and team members.
• Ability to handle cash and transactions with accuracy.
• Comfortable working at heights and standing for long periods.
• Willingness to work at least 4 days/nights per week, including weekends/holidays.
• Flexibility to rotate positions within a shift; event-driven role.
• Bartending license is a plus.

Responsibilities

• Mixes, garnishes, and serves alcoholic and non-alcoholic drinks.
• Sells food, beverages, and merchandise throughout the theatre.
• Prepare display merchandise and sell to patrons politely.
• Assist leads with setup of the selling area and shift change.
• Verify cash bank and complete cashier worksheet.
• Notify supervisor when replenishment is needed during events.
• Maintain health standards and follow safety procedures.
• Provide exceptional guest experiences on-site.

Skills

Strong communication

Customer service

Cash handling without a register

4 days per week

Stamina for standing

Bartending license

Job description

MSG Entertainment is hiring for a Concession Associate at The Chicago Theatre. This part-time, event-driven role involves selling beverages, food and merchandise, handling cash without a register, and supporting setup and breakdown during events.

You will assist team leads, manage inventory, and adhere to health, safety, and presentation guidelines while delivering friendly service to guests.