Theatre and Dance Student House Manager - Work Assistant

The Chronicle Of Higher Education, Inc.; Lynchburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a part-time student worker to assist the Theater Manager with front-of-house operations for academic performances and second-stage events.

You will supervise ushers, coordinate seating, and serve as the primary contact for patrons during performances. The role requires strong customer service experience, reliability, and the ability to work evenings and weekends.

Qualifications

• Experience in customer service.
• Strong leadership and communication skills.
• Ability to handle high-pressure situations with professionalism.
• Organized, detail-oriented, and proactive.
• Availability to work evenings, weekends, and performance schedules.

Responsibilities

• Manage front-of-house operations for all academic performances and second-stage events
• Supervise and train ushers
• Coordinate patrons seating, including late seating and accessibility needs
• Address patron concerns and provide excellent customer service
• Communicate with box office, stage management, and production staff
• Enforce theater policies and safety procedures
• Assist with house setup, cleanliness, and presentation

Skills

Customer service

Leadership

Communication

High-pressure handling

Organized

Proactive

Evenings/weekends availability

Theater/Event management beneficial

Education

Liberty University Student

Federal Work Study Eligible

Job description

Student worker that will assist in the department in special projects and jobs as needed.

JOB SUMMARY

Student worker assists the Theater Manager with front-of-house operations, including pre-show duties, usher supervision, and serving as a primary point of contact for patrons during performances.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Manage front-of-house operations for all academic performances and second-stage events
• Supervise and train ushers
• Coordinate patrons seating, including late seating and accessibility needs
• Address patron concerns and provide excellent customer service
• Communicate with box office, stage management, and production staff
• Enforce theater policies and safety procedures
• Assist with house setup, cleanliness, and presentation

QUALIFICATIONS AND CREDENTIALS

• Liberty University Student
• Federal Work Study Eligible
• Experience in customer service
• Theater and/or event management is beneficial
• Strong leadership and communication skills
• Ability to handle high-pressure situations with professionalism
• Organized, detail-oriented, and proactive
• Availability to work evenings, weekends, and performance schedules

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English to convey messages and correspond in an articulate and professional manner.
• Strong organizational skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Regularly required to hear and speak to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop to conduct business.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting or theater. It is well lighted and the noise level is moderate.

Driving Requirements

No driving required.

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Time Type

Part time

Location

Onsite

Pay Rate

Starting at $12.77

Student employees are paid at least the current Virginia minimum wage per hour. Pay may vary by position and department based on job responsibilities, required skills, available funding, and market conditions.

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.