Theater Server: Elevate Guest Experience & Upsell

RoadHouse Cinemas; Sahuarita (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

The Roadie Rep at RoadHouse Cinemas will master the guest experience from first hello to final goodbye, selling menu items with enthusiasm and maintaining service standards. You will greet guests, educate them about the culture, and handle transactions professionally while prioritizing safety and satisfaction.

Responsibilities include multitasking in a fast-paced theatre, restocking, cleaning theatres, and collaborating with all departments to ensure a memorable visit for every guest.

Qualifications

• Must obtain Title 4/E-Tips certification and Food Handlers Card within 30 days of hire.
• Previous bussing and server experience preferred.
• Basic math skills required.
• Must be 18 years of age or older.

Responsibilities

• Provide full-cycle guest service from greets to close out.
• Engage in suggestive selling of menu items and merchandise.
• Use POS system to process orders and payments accurately.
• Maintain safety, cleanliness, and stock levels across theatres.
• Assist with side-work, restocking, and teamwork across departments.

Skills

Upselling

Guest service

Multitasking

Teamwork

Education

Title 4/E-Tips certification

Food Handlers Card

18 years of age or older

Tools

POS system

iPad

Toast devices

Job description

The Roadie Rep at RoadHouse Cinemas will master the guest experience from first hello to final goodbye, selling menu items with enthusiasm and maintaining service standards. You will greet guests, educate them about the culture, and handle transactions professionally while prioritizing safety and satisfaction.

Responsibilities include multitasking in a fast-paced theatre, restocking, cleaning theatres, and collaborating with all departments to ensure a memorable visit for every guest.