Theater Bar & Guest Experience Specialist

Cinépolis USA; Miami (FL); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Cinépolis USA is seeking a bartender for our theater operations. You will greet guests, take orders, mix and serve drinks, check IDs, and ensure a welcoming bar experience within a cinema setting. Knowledge of our menu and responsible alcohol service are essential. Flexibility for nights, weekends, and holidays is required.

Expect a fast-paced environment behind the bar, working closely with the theater team to deliver exceptional hospitality and guest satisfaction.

Qualifications

• Must be 18 years or older.
• 1+ years of bartending experience with a full bar.
• ServSafe and Alcohol training certifications are required.
• Ability to work with Vista Point of Sale System and perform basic math.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Organized and able to prioritize in a fast paced and constantly changing environment while maintaining a smile and positive attitude.
• Great communication skills with the ability to handle difficult and stressful situations and issues positively.

Responsibilities

• Greet guests who approach all bar areas immediately with a smile and warm hospitality, embodying Nice and Amazing Service.
• Demonstrate Passion and Commitment by rapidly and accurately taking food and beverage orders and using selling maximizations for every guest.
• Create a unique and amazing experience for guests by possessing full knowledge of bar and menu items and being able to make recommendations.
• Check patrons' identification to ensure that they meet minimum age requirements, 21 or order, for consumption of alcoholic beverages.
• Mix, garnish, and serve alcoholic and non-alcoholic drinks for server orders, and patrons of the bar, lobby, and lounge following standard recipes.

Skills

Bartending

Customer service

Communication

POS experience

Education

ServSafe certification

Alcohol training

Tools

Vista POS System

Job description

Cinépolis USA is seeking a bartender for our theater operations. You will greet guests, take orders, mix and serve drinks, check IDs, and ensure a welcoming bar experience within a cinema setting. Knowledge of our menu and responsible alcohol service are essential. Flexibility for nights, weekends, and holidays is required.

Expect a fast-paced environment behind the bar, working closely with the theater team to deliver exceptional hospitality and guest satisfaction.