théa Assistant General Manager

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive rates

Benefits at 25 hours/week (medical,  d

Retirement savings with company match

Paid time off

Luxury property recognition

Dedicated Phoenix team

Career growth opportunities

Job summary

The Global Ambassador is seeking passionate team members to help launch an exciting new restaurant concept at our premier luxury property in Phoenix.

Join a dedicated team delivering exceptional hospitality, overseeing dining operations, guest experiences, and events while advancing your leadership in a globally inspired hotel.

Qualifications

• 5+ years of restaurant management experience in a luxury dining environment, preferably in a hotel setting.
• Superb leadership abilities, business acumen, attention to detail, and a passion for providing exceptional hospitality.
• Outstanding opportunity to help launch an exciting new restaurant concept at a premier luxury property.
• Open, curious mind with a desire to deliver a tailored guest experience with a hospitality every time mindset
• Ability to provide leadership and direction contributing to the success of the hotel through engaging, developing, and mentoring individuals and the restaurant teams
• Assist in developing and executing the overall concept, vision and direction for the restaurant, including the food and beverage program, service style and standards, entertainment options, ambiance and décor.
• Collaborate on creating menus, wine lists, and other offerings that align with the restaurant's upscale positioning.
• Manage daily restaurant operations, ensuring excellent guest experiences, operational efficiency, quality and consistency of food and service, inventory controls, and financial performance.
• Oversee guest reservations, seating arrangements, and private events/banquet functions.
• Ensure compliance with all applicable laws and regulations.
• Foster positive relations with restaurant members, hotel guests, vendors, and staff.

Responsibilities

• Oversee daily restaurant operations to ensure guest experiences, service quality and cost controls.
• Manage reservations, seating, and coordination of private events and banquets.
• Collaborate on menus, wine lists and concept execution while maintaining upscale standards.

Skills

Restaurant management

Leadership

Hospitality

Operations

Guest service

Job description

As we expand the théa experience to Dallas, we are strengthening our foundation in Phoenix and seeking passionate team members to help elevate and support our flagship location during this exciting period of growth.

In the shadow of Camelback Mountain, théa, named after the goddess of light, serves as a rooftop haven where guests can indulge in Mediterranean cuisine and extravagant moments. Named by Condé Nast Traveler as one of the World’s Best New Hotel Restaurants, théa’s menu includes a mix of vibrant mezze, house-made pastas and bold, shareable plates, each dish designed to be passed around the table. Alongside its standout menu, théa boasts a classic, yet unexpected cocktail program and one of the country’s largest rosé collections. With breathtaking views, both indoors and on the patio, and lively DJ energy, théa sets the stage for an unforgettable evening that transports guests to the sun-drenched shores of the Mediterranean. théa serves dinner daily and weekend brunch.

Why The Global Ambassador

• Competitive rates
• Benefits available when you work 25 hours per week-including medical, dental, vision and more
• Retirement savings program (with company match)
• Paid time off
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the Worldand Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

Qualifications

• 5+ years of restaurant management experience in a luxury dining environment, preferably in a hotel setting.
• You have superb leadership abilities, business acumen, attention to detail, and a passion for providing exceptional hospitality.
• This is an outstanding opportunity to help launch an exciting new restaurant concept at a premier luxury property.
• An open, curious mind with a desire to deliver a tailored guest experience with a hospitality every time mindset
• Ability to provide leadership and direction contributing to the success of the hotel through engaging, developing, and mentoring individuals and the restaurant teams
• Assist in developing and executing the overall concept, vision and direction for the restaurant, including the food and beverage program, service style and standards, entertainment options, ambiance and décor.
• Collaborate on creating menus, wine lists, and other offerings that align with the restaurant's upscale positioning.
• Manage daily restaurant operations, ensuring excellent guest experiences, operational efficiency, quality and consistency of food and service, inventory controls, and financial performance.
• Oversee guest reservations, seating arrangements, and private events/banquet functions.
• Ensure compliance with all applicable laws and regulations.
• Foster positive relations with restaurant members, hotel guests, vendors, and staff.

The Global Ambassador is an Equal Opportunity & E-Verify Employer. Proof of eligibility to work in the United States is required.