The Lookout Service Staff I

Sundance Mountain Resort; Sundance (WY); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on dining and lodge

Job summary

Sundance Mountain Resort seeks Lookout Service Staff Level I (Age 16+) to greet guests, explain specials, and assist with orders. Positions are full-time or part-time, seasonal, with variable AM/PM shifts and weekends/holidays required.

Role requires familiarity with POS systems, ability to lift up to 50 pounds, and a valid food handlers permit within 30 days of employment. Interviewing begins in late Oct/early Nov, training starts late Nov.

Qualifications

• GED or high school diploma required.
• Six months related experience or training, or equivalent combination of education and experience.
• Must be able to use point-of-sale system.
• Must obtain a valid food handler permit within 30 days of employment.
• Regularly stand, walk, and lift up to 50 pounds.

Responsibilities

• Greet guests and explain specials and promotions.
• Know menu items to educate guests and make recommendations.
• Assist guests with inquiries promptly.
• Deliver beverages and food to guests and bus tables.
• Input orders into the POS and communicate with kitchen staff.
• Maintain safety and health code standards in handling food and beverages.

Education

GED or High School Diploma

Tools

POS system

Job description

Job Title: The Lookout Service Staff Level I (Age 16+)

Rate of Pay: $13.00/hr + Tips

Shift: Full-Time or Part-Time, Seasonal Positions

Variable AM/PM shifts Sunday through Saturday

Weekends and holidays required

FLSA Status: Non-Exempt/Hourly

Interviewing begins late October/early November.

Training begins late November

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests in a friendly and courteous manner and explain any specials and/or promotions for guest awareness.
• Knowledge of menu items and ingredients to educate guests and make recommendation.
• Assist guests with inquiries in a timely manner
• Develop guest relations through personalized experience
• Take phone orders ensuring accuracy and timeliness of delivery or pick up.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• Handle money in accordance with department policies and procedures.
• Ensure safety measures and health code standards for food and beverage handling are upheld.
• Consistently provides quality beverages for all guests.
• Transport trays/plates throughout the work space which may weigh up to 40 pounds.
• Deliver food and beverage items to guests.
• Remain up-to-date on Hotel current events and the hours of operation of all food and beverage outlets.
• Perform opening & closing side work duties on a daily basis.
• Bus tables and ensure tables are reset in a timely manner and to Sundance standard.
• Complete required paperwork including bar transfers and dry stock deliveries.
• Stock items in proper location.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or general education degree (GED); and a minimum of six months related experience or training; or equivalent combination of education and experience.
• Must be able to use point-of-sale system.
• Must possess or obtain a valid food handlers permit within 30 days of employment.
• Regularly required to stand, walk, use hands, and lift/move up to 20 pounds (occasionally up to 50 pounds)
• .Level I: Must be 16 years of age or older

BENEFITS:

• Employee discounts on dining and resort amenities