Job Title
Deli Clerk I
Rate of Pay
$13.00/hr + Tips
Shift
Part-Time, Year-Round Positions. Variable AM/PM shifts Sunday through Saturday. Weekends and holidays required.
FLSA Status
Non-Exempt/Hourly
Key Responsibilities
- Greet guests in a friendly and courteous manner and explain any specials and promotions for guest awareness.
- Demonstrate complete knowledge of menu items and ingredients to educate guests and make recommendations.
- Assist guests with inquiries in a timely manner and with a cheerful disposition.
- Develop, lead, maintain, and enhance guest relations through personalized experience and unscripted interactions.
- Take phone orders ensuring accuracy and timeliness of delivery or pickup.
- Input the order into the Point-of-Sale computer to inform the kitchen.
- Keep composure and maintain service standards when dealing with guests' complaints to achieve a high level of guest recovery.
- Perform basic math to accurately manage till, point of sale transactions, inventory, etc.
- Accurately handle money in accordance with department policies and procedures.
- Execute food and beverage service to guests ensuring all Sundance standards for quality, recipes, measurements, preparation, and presentation are met.
- Ensure safety measures and health code standards for food and beverage handling are upheld.
- Remain up to date on resort current events and the hours of operation of all food and beverage outlets.
- Ensure the market and all dining areas are clean and well-stocked.
- Perform opening and closing side work duties daily.
- Ensure that the floor is kept dry to prevent slips and falls.
- Demonstrate knowledge and understanding of company and department rules, policies and procedures through performance and decision making.
Qualifications
- Minimum of six months related experience or training, or an equivalent combination of education and experience.
- Must be able to use a point-of-sale system.
- Must possess or obtain a valid food handlers permit within 30 days of employment.
- Must be 18 years of age or older.
- The physical demands include regularly lifting and moving up to 25 pounds and occasionally up to 100 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
- Employee discounts on dining and resort amenities.
- Season Pass.
Disclaimer
This is a general description of this job. All employees of SUNDANCE MOUNTAIN RESORT will be required to perform any task that is asked of them within legal and ethical parameters and company policy.