The HFM Administrator

Shrive Technologies LLC; Town of Texas (WI); On-site; USD 95,000 - 140,000; Full time

Job summary

Shrive Technologies LLC seeks an experienced HFM Administrator to manage end-to-end Oracle Hyperion Financial Management environments within an AMS engagement. You will ensure high availability, performance, and security across Dev, QA/UAT, and Production landscapes while collaborating with finance, DBAs, and infrastructure teams.

The role covers platform administration, incident and security management, and VMware/Windows infrastructure support.

Qualifications

• 5+ years of hands-on experience administering Oracle Hyperion / HFM in an enterprise environment.
• Strong working knowledge of Oracle EPM stack: HFM, FDMEE, Workspace, Shared Services, Essbase.
• Proficiency with Windows Server (2016/2019), IIS administration, and service management.
• Experience with Oracle database administration basics (Oracle 12c/19c) relevant to EPM repositories.
• Solid understanding of Hyperion patching processes and Oracle MOS (My Oracle Support) engagement.
• Familiarity with ITIL practices; experience with ServiceNow or equivalent ITSM platforms.
• Ability to create and maintain technical runbooks and RCA documentation.
• Strong analytical and troubleshooting skills with a proactive support mindset.

Responsibilities

• Install, configure, upgrade, and patch Oracle HFM (11.x / 11.2.x) and Hyperion EPM components including FDMEE, HFM Web, Workspace, and Shared Services.
• Administer HFM applications, security profiles, metadata, and consolidation rules.
• Monitor system health, performance metrics, and availability across all HFM environments (Dev, QA, Prod).
• Apply quarterly Oracle CPU patches and manage patching lifecycle with minimal downtime.
• Perform capacity planning, environment cloning, and refresh activities.
• Manage and resolve HFM-related incidents, service requests, and problems via ServiceNow, adhering to SLAs and OLAs.
• Perform RCA for critical incidents including consolidation failures, data load errors, and environment outages.
• Coordinate with Oracle Support for SR management, diagnostic data gathering, and patch application.
• Develop and maintain runbooks, SOPs, and knowledge base articles for recurring issues and maintenance procedures.
• Administer Oracle Identity and Access Management (IDCS/OAM) integrations for HFM user provisioning and deprovisioning.
• Manage role-based security assignments in Shared Services and enforce least-privilege access principles.
• Conduct periodic user access reviews and support audit/compliance requirements (SOX, IT General Controls).
• Respond to and remediate security vulnerabilities within defined SLA windows.
• Collaborate with DBA teams to support Oracle database backups, clones, and performance tuning for HFM repositories.
• Manage Windows Server environments hosting HFM application tiers, including IIS, service accounts, and SSL certificates.
• Support integrations between HFM and upstream/downstream systems including FDMEE, Essbase, Planning, and ERP (SAP/Oracle ERP).
• Coordinate environment readiness for Month-End Close (MEC) and Quarter-End Close cycles.
• Participate in Change Advisory Board (CAB) reviews; prepare change requests and impact assessments.
• Maintain configuration management documentation and CMDB accuracy for HFM assets.
• Contribute to Go/No-Go readiness assessments for AMS transitions and new application onboarding.
• Proactively identify infrastructure risks and propose remediation plans to stakeholders

Skills

Hyperion/HFM

Oracle EPM stack

Windows Server

IIS administration

ServiceNow

RCA documentation

ITIL practices

Troubleshooting

Automation scripts

Tools

ServiceNow

MOS (My Oracle Support)

PowerShell

Job description

Job Summary The HFM Administrator is responsible for the end-to-end administration, maintenance, and operational support of Oracle Hyperion Financial Management (HFM) environments within an enterprise Application Managed Services (AMS) engagement. This role ensures high availability, performance, and security of HFM infrastructure across Development, QA/UAT, and Production landscapes, while collaborating closely with functional finance teams, DBAs, and infrastructure teams.

Key Responsibilities

Platform Administration & Support

• Install, configure, upgrade, and patch Oracle HFM (11.x / 11.2.x) and Hyperion EPM suite components including Financial Data Quality Management (FDMEE), HFM Web, Workspace, and Shared Services.
• Administer HFM applications, security profiles, metadata, and consolidation rules.
• Monitor system health, performance metrics, and availability across all HFM environments (Dev, QA, Prod).
• Apply quarterly Oracle CPU patches and manage patching lifecycle with minimal downtime.
• Perform capacity planning, environment cloning, and refresh activities.

Incident & Problem Management

• Manage and resolve HFM-related incidents, service requests, and problems via ServiceNow, adhering to defined SLAs and OLAs.
• Perform root cause analysis (RCA) for critical incidents including consolidation failures, data load errors, and environment outages.
• Coordinate with Oracle Support for SR management, diagnostic data gathering, and patch application.
• Develop and maintain runbooks, SOPs, and knowledge base articles for recurring issues and maintenance procedures.

Security & Access Management

• Administer Oracle Identity and Access Management (IDCS/OAM) integrations for HFM user provisioning and deprovisioning.
• Manage role-based security assignments in Shared Services and enforce least-privilege access principles.
• Conduct periodic user access reviews and support audit/compliance requirements (SOX, IT General Controls).
• Respond to and remediate security vulnerabilities (e.g., Log4j, CVSS-rated findings) within defined SLA windows.

Infrastructure & Integration Support

• Collaborate with DBA teams to support Oracle database backups, clones, and performance tuning for HFM repositories.
• Manage Windows Server environments hosting HFM application tiers, including IIS, service accounts, and SSL certificates.
• Support integrations between HFM and upstream/downstream systems including FDMEE, Essbase, Planning, and ERP (SAP/Oracle ERP).
• Coordinate environment readiness for Month-End Close (MEC) and Quarter-End Close cycles.

Governance & Continuous Improvement

• Participate in Change Advisory Board (CAB) reviews; prepare change requests and impact assessments.
• Maintain configuration management documentation and CMDB accuracy for HFM assets.
• Contribute to Go/No-Go readiness assessments for AMS transitions and new application onboarding.

Proactively identify infrastructure risks and propose remediation plans to stakeholders

Skill Requirements

REQUIRED QUALIFICATIONS

• 5+ years of hands-on experience administering Oracle Hyperion / HFM in an enterprise environment.
• Strong working knowledge of Oracle EPM stack: HFM, FDMEE, Workspace, Shared Services, Essbase.
• Proficiency with Windows Server (2016/2019), IIS administration, and service management.
• Experience with Oracle database administration basics (Oracle 12c/19c) relevant to EPM repositories.
• Solid understanding of Hyperion patching processes and Oracle MOS (My Oracle Support) engagement.
• Familiarity with ITIL practices; experience with ServiceNow or equivalent ITSM platforms.
• Ability to create and maintain technical runbooks and RCA documentation.
• Strong analytical and troubleshooting skills with a proactive support mindset.

PREFERRED QUALIFICATIONS

• Oracle EPM certification or equivalent Hyperion training credentials.
• Experience with Oracle IDCS / OAM / identity federation for EPM security.
• Exposure to cloud-based EPM (Oracle EPM Cloud / PBCS / FCCS) migration or hybrid environments.
• Knowledge of SOX IT General Controls and audit support for financial consolidation platforms.
• Experience in an AMS/managed services delivery model with offshore/onsite coordination.
• Familiarity with vulnerability management tools such as Snyk, Qualys, or Tenable.
• Scripting skills (PowerShell, Python, or shell) for automation of administrative tasks.