TGCM CSR II

Air Liquide; City of Albany (NY); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Full benefits package

Parental leave (14 weeks)

401(k) with company match

Paid holidays, vacation, and sick time

Benefits start day 1

Job summary

Air Liquide Electronics is seeking a TGCM CSR II in Albany, NY to support inventory control and production scheduling in a fast-paced environment.

You will interface with customers and suppliers, manage forecasts versus actual usage, and ensure timely deliveries while maintaining accurate inventory levels. The role offers comprehensive benefits and a strong focus on teamwork and continuous improvement.

Qualifications

• HS Diploma or equivalent.
• 3+ years of customer service/Oracle experience.
• Ability to forecast using forecast vs usage.
• Ability to utilize Min/Mix system to forecast.
• Familiar with Oracle Applications or other purchasing/inventory system.
• Proficient in MS Word and Excel.
• Team-oriented with good communication.
• Able to handle light work.

Responsibilities

• Inventory control of chemicals and gas cylinders.
• Schedule production for manufacturing operation by releasing jobs.
• Interface with customers to resolve issues including forecasts, special orders, and non-delivered orders.
• Ensure stock-out situations are resolved promptly.
• Interface with supplier to ensure timely deliveries and correct inventory.
• Provide feedback when usage varies from forecast.
• Maintain a list of supplier contacts.
• Elevate critical inventory shortages to management.

Skills

Customer service

Oracle experience

Forecast analysis

Min/Mix forecasting

MS Word & Excel

Teamwork

Communication skills

Light work

Education

HS Diploma

Tools

Oracle Applications

Job description

R10098828 TGCM CSR II (Open)

Location:

Albany, NY - Fuller Rd - TGCM - NY Creates

Air Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Air Liquide, we RESPECT, HONOR and VALUE diversity.

Air Liquide is Hiring for a TGCM CSR II in Albany, NY!

We are looking for you !

• Pay: $30.00 - $32.00 per hour

• Comprehensive Family Benefits: Air Liquide offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start day 1.

Responsibilities

• Inventory control of chemicals and gas cylinders

• Schedule production for manufacturing operation by releasing jobs

• Interface with customers to resolve issues including those with forecasts, special order, and non-delivered orders

• Ensure that all stock-out situations are resolved in a timely manner

• Interface with supplier to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner

• Provide feedback to customers and management when actual usage varies significantly from forecast and it is impacting inventory levels

• Maintain a list of all supplier contacts including account Reps. Order entry clerks,

• accounts receivable clerks, etc.

• Elevate all critical inventory shortage situations to all parties affected and the appropriate levels of management

Are you a MATCH?

Required Qualifications

• HS Diploma or equivalent

• 3+ years of customer service/Oracle experience

• Ability to identify and analyze situations when customer forecast does not equal actual usage

• Ability to utilize Min/Mix system to accurately forecast

• Familiar with Oracle Applications, or experience with another computerized system for purchasing, and inventory

• Ability to effectively utilize MS Word and Excel

• Ability to Work in a Team Environment

• Ability to communicate and coordinate issues

• Light work

Preferred Qualifications

• Experience in the semiconductor industry

• Experience in the industrial gas industry

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.