Textile Quality Claims Specialist

Maharam; Yaphank (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Maharam is seeking a QA support specialist to analyze quality claims across three textile brands. The role involves collecting data, coordinating with internal teams, entering replacement orders, and issuing credits while maintaining QA standards and documentation.

Responsibilities include processing returns, tracking discrepancies, and supporting lab responsibilities. Candidates should have an associate’s degree in textiles, or a high school diploma with textile experience, and proficient MS

Qualifications

• An associate’s degree in textiles is preferred.
• High school diploma required.
• Textile manufacturing experience preferred.

Responsibilities

• Collect all necessary data and documentation to analyze quality related claims across all textile brands.
• Work with internal staff, sales and resources to resolve issues in products that do not meet standards.
• Enter replacement orders and follow-up to ensure inspection.
• Process Charge Backs and batch to Accounting.
• Process returns authorizations including documents, call tags, and pick-up requests.
• Issue credit memos to clients.
• Assist in inspection process for new receipts against established standards (lot control).
• Maintain the QA library for approved standards and memos for all products.
• Manage cuttings and spreadsheets for Underwriters Laboratory recognition program.
• Review commercial matches utilizing a light box.
• Enter and monitor all JIRA requests that warrant QA assistance.
• Additional duties as assigned.

Skills

Textile knowledge

Color differentiation

Fabric swatch handling

Task prioritization

Claims resolution

Attention to detail

Communication skills

QA procedures

MS Office

Education

Associate's degree in textiles

High school diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Maharam is seeking a QA support specialist to analyze quality claims across three textile brands. The role involves collecting data, coordinating with internal teams, entering replacement orders, and issuing credits while maintaining QA standards and documentation.

Responsibilities include processing returns, tracking discrepancies, and supporting lab responsibilities. Candidates should have an associate’s degree in textiles, or a high school diploma with textile experience, and proficient MS