Testing Support Specialist

Chesterfield County Public Schools; Chesterfield Court House (VA); On-site; USD 49,000 - 84,000; Full time

Benefits offered by this job

Benefits package

Job summary

Chesterfield County Public Schools is seeking a Division Testing Support Specialist to provide advanced technical and administrative support for testing programs, with independent work within established procedures and broad confidentiality.

The role includes training school personnel, coordinating testing logistics, data accuracy, and collaboration with the Assessment Office and external partners, while maintaining records and processing inquiries.

Qualifications

• Knowledge of state testing protocols and regulatory compliance.
• Experience with data management, spreadsheets, and testing software.
• Strong written and verbal communication and collaboration skills.

Responsibilities

• Provides advanced technical assistance and onsite support for test administration and software use.
• Develops annual training schedules, creates materials, and delivers training sessions to staff.
• Manages division-wide paper testing logistics, including inventory control of materials.

Skills

Data management

Spreadsheets

Testing software

Communication

Cross-functional collaboration

Workflow management

Job description

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply – we would like for you to consider joining us.

General Description

The Division Testing Support Specialist provides advanced technical and administrative support for testing programs in Chesterfield County Public Schools (CCPS). The Specialist works independently within established procedures and standard practices. Tasks performed are outlined in oral and written instructions, and considerable professional judgment and confidentiality are required.

Job Description

Essential Job Functions:

• Provides advanced technical assistance, instruction, and onsite support to school staff regarding test administration, troubleshooting, software usage, and compliance with state and local requirements.
• Collaborates with the assessment team to develop annual training schedules, create training materials, and deliver training sessions to school personnel.
• Assists with the management of division-wide paper testing logistics, including receiving, redistribution, reconciliation, security, and accurate inventory control of secure and non-secure materials.
• Works collaboratively with the assessment team to ensure data accuracy, manage user accounts, and facilitate the resolution of test alerts and irregularities.
• Serves as the primary liaison between the Assessment Office, Special Education staff, and private placement facilities to order, deliver, and process student tests.
• Responds to inquiries from internal and external stakeholders regarding testing programs and schedules.
• Provides administrative and general operational support, including maintaining appropriate records, disseminating information as needed, and ordering supplies.
• Performs other related duties as assigned.

Budgetary Responsibility: This position has no budgetary responsibility.

Report Preparation: Prepares related reports, as requested.

Equipment Operation: Position may require the use of computer and presentation technology, general office equipment, and other specific equipment related to testing.

Contacts: This position has frequent contact with all levels within the division, as well as with external entities, including Virginia Department of Education (VDOE) personnel, assessment vendors, and private placement providers.

Work Direction/Supervision: This position does not supervise others, but may provide general guidance on testing procedures, as needed.

Decision Making: This position functions independently within the context of daily activities. Considerable professional judgment and the ability to maintain confidentiality are required.

Formal Policy-Setting Responsibilities: This position does not have any formal policy-setting responsibilities.

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have the ability to sit and stand for extended periods of time; exhibit manual dexterity to use a telephone; to enter data into a computer terminal; hear, understand speech and speak in audible tones so that others may understand clearly at normal levels indoors and on the telephone. Specific vision abilities required by this job include depth perception, distance vision and close vision to see and read a computer screen and printed material with or without vision aids. Physical agility to drive, bend, stoop, sit, climb stairs, walk and reach overhead. May be required to lift materials up to 50 pounds.

Work Environment

The employee regularly works in an office environment. The noise level is typically quiet to moderate. Occasional travel to school locations may be required to provide testing-related support. The noise levels will vary based on location.

Knowledge, Skills, and Abilities

Demonstrated knowledge of state testing protocols, administrative operations, and regulatory compliance. Demonstrated skill in data management, the utilization of spreadsheets, and testing administration software. Demonstrated ability to communicate effectively, both orally and in writing; to collaborate effectively with cross-functional teams, departmental leadership, and external stakeholders; and to manage workflow effectively and efficiently, with a high attention to quantitative detail and accuracy.

Additional Job Requirements

• Education, training, or experience sufficient to demonstrate the required knowledge, skills, and abilities.
• Preferred: Experience with the administration and/or support of required federal and state assessments, such as the Virginia Assessment Program.
• Applicants considered for employment must successfully complete the following background investigations/tests:
  • Federal Bureau of Investigation (FBI) Criminal History Investigation.
  • State Police Criminal History Investigation.
  • Child Protective Services (CPS) Investigation.
  • Tuberculosis Screening/Test.

Compensation

$49,478.48 - $84,106.61

Hours Per Day

8

Days Per Year

260

Benefits

Chesterfield County Public Schools offers a wide variety of benefits to employees. Benefit offerings may differ based upon full-time and part-time employee status.

Equal Employment Opportunities

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws.

Reservation and Disclaimer

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.

About the Division

As one of the largest and most innovative school divisions in the nation, Chesterfield County Public Schools is committed to creating a better tomorrow through authentic and captivating learning experiences. With work guided by the values of equity, integrity, teamwork and ingenuity, we believe that a better tomorrow is created one student at a time. Through our strategic plan, Imagine Tomorrow, our focus is to create an infinite learner mindset while encouraging students and staff to exemplify personal responsibility and supportive relationships. We think our schools are pretty amazing, but we aren’t the only ones. Our award-winning school division – which includes six National Blue Ribbon Schools, seven National Title I Distinguished Schools and six Middle Schools to Watch – is often cited as the reason people choose to live and work here. Educators from outside of our school division routinely visit our nationally-recognized schools to learn more about what we are doing, how we are doing it and why we are doing it.

Our outstanding teachers, support staff members and leaders are top-notch educators whom others seek to emulate, and quite simply – we would like for you to consider joining us. You have a choice to make, and we would like for you to choose Chesterfield.